I had an inspire 1 for 2 years ,the pictures from the X3 are ok by that i mean not bad but not broadcast.
6 months ago bought inspire 2 with X4s, took a few go's to tweek camera to look like the X3 ,
shoot at the highest frame rate and picture quality that this size of chip will allow the pictures look a bit on the soft side.
ok can live with that just use DaVinci 14 to sharpen up picture, 2 weeks ago my inspire did an upgrade...............
the pictures are now not only soft but very noisy, so what was in the upgrade to affect the camera chip?
anybody got  any thoughts?

Sorry for your experience with our product, could you please upload several original pictures in Google Driver or Dropbox? We will help to check if there is malfunction or not, thank you.

from what (i hear) the x4s is the same as what is on the phantom 4 pro, both of my phantom 4 pro drones are extremly noisie

im having the same problem this is retarded and disappointing...  updated firmware this week  and now the camera (x4s) is soft and out of focus  SMH  

DJI MINDY, my inspire 2 with X4S looks very blurry  now since new fireware update..
my friend who has the same set up is experiencing the same blurriness..
please please pass it on the the higher powers so they can address this issue
thanks so much... STEVE MINER

fans6a0c6e31 Posted at 2017-9-18 18:40
im having the same problem this is retarded and disappointing...  updated firmware this week  and now the camera (x4s) is soft and out of focus  SMH

you too mr. Fans6a0c6e31 ??

fans6a0c6e31 Posted at 2017-9-18 18:40
im having the same problem this is retarded and disappointing...  updated firmware this week  and now the camera (x4s) is soft and out of focus  SMH

I agree completely. But we've been having worse issues than simply the focus. Let's wait for a new firmware release, which will hopefully be coming soon.

Mavic owners wait ,phantom owners wait ,inspire 2 owners don't need to be told to wait...  at least DJI should let us know they're aware of it and is being looked at and remedied this is costing us money daily  

fans6a0c6e31 Posted at 2017-9-18 18:40
im having the same problem this is retarded and disappointing...  updated firmware this week  and now the camera (x4s) is soft and out of focus  SMH

Would you please upload original video to Dropbox and provide us the link? We need it for analysis. Thank you.

fans9741e35c Posted at 2017-9-18 18:40
DJI MINDY, my inspire 2 with X4S looks very blurry  now since new fireware update..
my friend who has the same set up is experiencing the same blurriness..
please please pass it on the the higher powers so they can address this issue

As I mentioned in 9#, please provide us the original footage. Thanks.

DJI Mindy Posted at 2017-9-19 01:50
As I mentioned in 9#, please provide us the original footage. Thanks.

I can send a small sample Mindy.. but i have very slow internet... REALLY slow... so where do i share it ?
I haven't contact service yet.. so there's no ticket number

fans9741e35c Posted at 2017-9-19 16:27
I can send a small sample Mindy.. but i have very slow internet... REALLY slow... so where do i share it ?
I haven't contact service yet.. so there's no ticket number

i ALWAYS shoot with 4K60 , just FYI.. VERY UNHAPPY WITH IT.. LOOKS LIKE 720p

fans9741e35c Posted at 2017-9-19 16:28
i ALWAYS shoot with 4K60 , just FYI.. VERY UNHAPPY WITH IT.. LOOKS LIKE 720p

P.S. .... do you really have purple hair  ;-P

DJI Mindy Posted at 2017-9-19 01:50
As I mentioned in 9#, please provide us the original footage. Thanks.

ok..got it

fans9741e35c Posted at 2017-9-19 16:36
ok..got it

Please upload them to Dropbox or Google Driver and post the link here, we will help to analyze, appreciate your time.

Fwiw, I noticed since the GO 4 version update, as well as the 1.9.3 for the P4 Std.  today, that the image does look soft on the screen.  The P4 Std. lens is set permanently in it so something seems to have changed with the JPG image as seen on the iPad screen possibly?

I need to put the X4S on the I2 and verify, but I'm suspicious of the JPG-to-screen quality maybe.  Don't know if it is GO 4 related (Likely), or the GL300C RC for the P4.

DJI Mindy Posted at 2017-9-20 00:28
Please upload them to Dropbox or Google Driver and post the link here, we will help to analyze, appreciate your time.

here you go Mindy...  this is from 4K 60fps

https://drive.google.com/file/d/ ... nM/view?usp=sharing

DJI Mindy Posted at 2017-9-20 00:28
Please upload them to Dropbox or Google Driver and post the link here, we will help to analyze, appreciate your time.

https://drive.google.com/file/d/ ... nM/view?usp=sharing

DJI Mindy Posted at 2017-9-19 01:50
As I mentioned in 9#, please provide us the original footage. Thanks.

https://drive.google.com/file/d/ ... nM/view?usp=sharing

fansa84fe8a4 Posted at 2017-9-20 13:53
Fwiw, I noticed since the GO 4 version update, as well as the 1.9.3 for the P4 Std.  today, that the image does look soft on the screen.  The P4 Std. lens is set permanently in it so something seems to have changed with the JPG image as seen on the iPad screen possibly?

I need to put the X4S on the I2 and verify, but I'm suspicious of the JPG-to-screen quality maybe.  Don't know if it is GO 4 related (Likely), or the GL300C RC for the P4.

The original image and videos are saved in SD card directly, the quality has nothing to do with the DJI Go 4. For your Phantom 4, you can try to reset camera settings and take several pictures in Auto mode to see if the problem persists.
How about the DNG quality?

fans9741e35c Posted at 2017-9-20 18:49
https://drive.google.com/file/d/ ... nM/view?usp=sharing

How many videos did you upload? The link in 18#, 19# cannot be opened. The video in 16#, I didn't find any blurry phenomenon, can you please upload more? Thanks for your time.

DJI Mindy Posted at 2017-9-21 01:53
How many videos did you upload? The link in 18#, 19# cannot be opened. The video in 16#, I didn't find any blurry phenomenon, can you please upload more? Thanks for your time.

hi Mindy , i uploaded the same video 3 times to get you to see it..... funny how 18 and 19 cant be opened but 16 you could..  i am not happy at all with the video...

fans9741e35c Posted at 2017-9-21 16:53
hi Mindy , i uploaded the same video 3 times to get you to see it..... funny how 18 and 19 cant be opened but 16 you could..  i am not happy at all with the video...

Please copy the link again, there is something wrong with the link. Thanks for support.

First link worked fine and I downloaded it too to see what discussion is about. Can't say anything about quality but view is very nice!Two later links are dead. Perhaps it was too long and shortened by forum software. Tinyurl - link may help: https://tinyurl.com/
Post your link there and copy/paste shortened here

DJI Elektra Posted at 2017-9-21 19:49
Please copy the link again, there is something wrong with the link. Thanks for support.

https://drive.google.com/open?id=0B6KF2sSkOrRcTVUzcEFtQWtCWnM

fans9741e35c Posted at 2017-9-22 15:42
https://drive.google.com/open?id=0B6KF2sSkOrRcTVUzcEFtQWtCWnM

https://drive.google.com/file/d/ ... nM/view?usp=sharing

fans9741e35c Posted at 2017-9-22 15:43
https://drive.google.com/file/d/0B6KF2sSkOrRcTVUzcEFtQWtCWnM/view?usp=sharing

not sure if its me or not.. hope this helps

fans9741e35c Posted at 2017-9-22 15:43
not sure if its me or not.. hope this helps

Thanks for you update. Please wait patiently for the analysis.

I have been having the same problem.  I completed a shoot at a construction site only to find that after 20 minutes of taking photos the images were blurry, soft, and not in focus.  Something isn't right and its only been since the update.  Commercial clients using the I2 expect DJI to make sure these things don't happen.  Quite easy to dump all our DJI equipment and use a manufacturer that actually delivers on its promise.

DJI Elektra Posted at 2017-9-25 01:50
Thanks for you update. Please wait patiently for the analysis.

fans9741e35c Posted at 2017-9-28 16:33

Sorry for the late response. We would recommend you change a computer or shoot a video in H.264 and check. The video is not blurry in our computer.
Please keep us updated, if the problem remains.

RM316 Posted at 2017-9-25 06:12
I have been having the same problem.  I completed a shoot at a construction site only to find that after 20 minutes of taking photos the images were blurry, soft, and not in focus.  Something isn't right and its only been since the update.  Commercial clients using the I2 expect DJI to make sure these things don't happen.  Quite easy to dump all our DJI equipment and use a manufacturer that actually delivers on its promise.

Sorry for the experience with our product, does this issue recurrence each time after 20 minutes shooting? Can you please show us the original pictures or videos？

Example images linked below.

We are currently working in the Caribbean producing damage assessment maps after the hurricanes. We have a brand new X4S on a brand new Matrice 200.  Images are blurry. Shutter speed is high, and the drone was moving pretty slow (5m/s).  Unsure if this is the same problem, but this is a pretty big problem for us right now. Hoping for an easy fix?

drive.google.com/open?id=0B8MSgFcQ55OQUmY4NXlPWmpBUHc
drive.google.com/open?id=0B8MSgFcQ55OQall5Z09NUXpkVzQ
drive.google.com/open?id=0B8MSgFcQ55OQaXhDYmt3OTNuUzA

BSimms Posted at 2017-10-2 15:29
Example images linked below.

We are currently working in the Caribbean producing damage assessment maps after the hurricanes. We have a brand new X4S on a brand new Matrice 200.  Images are blurry. Shutter speed is high, and the drone was moving pretty slow (5m/s).  Unsure if this is the same problem, but this is a pretty big problem for us right now. Hoping for an easy fix?

I am using brand new M200 with X4S for construction mapping purposes and I have the same issues. A lot of photos come out blurry and it is very inconsistent. Really gets in the way of my project. Please propose a fix!

did this ever get resolved, i have just bought an X4S for my Matrice 200 and the photographs are terrible

mickey.railcam Posted at 2018-8-1 11:51
did this ever get resolved, i have just bought an X4S for my Matrice 200 and the photographs are terrible

Hi Mickey,
As a recent x4s (attached to an Inspire 2) user , I have also experienced strange camera results. As I was not familiar with camera drones before I relied on my previous photography experience and found myself playing around with smaller fstops.

I was going under the assumption that using and fstop of 11 would give me the most depth of field. I was a bit disappointed in my results.

I started a search for how to improve the image quality and came across some tips posted here https://store.dji.com/guides/top-10-aerial-photography-tips/

I noticed that in almost every example the fstop was wide open at 2.8 and the ISO was nearly always set to 100.

Since I have adopted this practice, my results have been better. I should also point out that I have started using the auto focus feature instead of manual. Even though you seem to set each nearly the same.

I am still very much a newbie and I'm still going out and getting familiar with this amazing bit of technology.

regards,

Christopher