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Where is flight controller Serial.
39304 14 2017-6-22
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Protonix
lvl.1
United States
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Im trying to unlock a yellow zone and it wants my controllor serial.  I go the about tag and it's blank?  Which number on the back of the controller is ther serial number.   There is a lot of numbers.
2017-6-22
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RichJ53
Captain
Flight distance : 1773274 ft
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United States
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When you are connected to the Go 4 App with the remote and Spark. Enter the device home page go to the general settings page with the three dots ...   top right of the page view.
go to the bottom of the list, tap the About and the SN is shown.  

Rich
2017-6-22
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djiuser_ibEsCan
New
United States
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I have the same issue, I have a crew on site and need to unlock an area but there are is no Serieal Number.
2017-7-6
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fanale
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United States
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I have followed the instructions above and SN is noted as N/A????


2017-12-21
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jksphoto
Captain
Flight distance : 114121 ft
United Kingdom
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fanale Posted at 2017-12-21 12:10
I have followed the instructions above and SN is noted as N/A????

Are you running an OTG cable. Given the issues this is causing currently, I would try connecting without to see if the makes a difference.
2017-12-21
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bdullea
lvl.1
Flight distance : 88786 ft
United States
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Serial by default is 123456. It’s the 6 digit number located on the bottom of the controller usually last set of numbers near bottom of the controller.
2017-12-21
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enriz
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Paraguay
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fanale Posted at 2017-12-21 12:10
I have followed the instructions above and SN is noted as N/A????

You need to have the aircraft on and then it will appear...
2019-4-11
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enriz
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Paraguay
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djiuser_ibEsCan Posted at 2017-7-6 10:14
I have the same issue, I have a crew on site and need to unlock an area but there are is no Serieal Number.

You need to have the aircraft on and then it will appear...
2019-4-11
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FlyingV
lvl.2
United States
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enriz Posted at 4-11 12:24
You need to have the aircraft on and then it will appear...


This is completely absurd to require to have the aircraft on, when the information we need is stored in teh controller only
2019-4-16
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djiuser_YmcNwR5HoIej
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United States
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I'm using an Android tablet.  What S/N do I use?
2019-6-19
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jason_rmh
lvl.2
United Kingdom
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On my mavic pro, the serial number listed in the DJI Go4 app was not printed anywhere on the controller itself.I believe the serial is for the FLIGHT controller, not the actual hand held controller.

The serial is a 14 digit string consisting of numbers and letters.
eg 01ABCDEF01234X

The steps are the same for iOS and Android:
  • Turn on the drone, connect the controller & phone / tablet.
  • Open DJI Go4 app
  • Enter device
  • Press 3 dots ... in top right corner to open general settings
  • Select 3 dots ... from menu then 'About'
  • In the About screen you will the serial number


In IOS its called 'Flight Controller Serial Number'.
In Android its called 'Flight Controller SN'.


Thanks
Jason
2019-6-24
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renebenas
lvl.1
Guam
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163DG1S001Q945
2019-7-27
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Dimitrios M
lvl.4
Flight distance : 450630 ft
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fanale Posted at 2017-12-21 12:10
I have followed the instructions above and SN is noted as N/A????

That means that you haven't turn on your drone. Both the drone and the RC must be turned on
2019-9-30
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Ben Mason
Second Officer
Flight distance : 610614 ft
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The flight controller is inside the drone, so it makes sense you need to turn it on to check it, the other way is to open up your drone and there should be a serial number sticker stuck to the flight control board, but doing that would void your warranty.
2019-10-1
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djiuser_u0ppBRQiMP3y
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United States
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Absolutely ridiculous process to find a serial number.  Absurd.  Oh and I have the Mavic Mini, which conveniently isn't one of the drone choices in the Go 4 app.  Awesome.  Well done team.  Still haven't located this thing btw. #
7-3 08:24
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