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Spark- No image on iPhone app
1017 4 2017-6-23
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fansa913dddc
lvl.1
Canada
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So this is weird. I just unboxed and turned on the spark. I see no image on my phone BUT if I take a picture or film then I can see the images after the fact, just not as I'm flying. Anyone have any idea on how I can get image ?
2017-6-23
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Jptsrone
lvl.2
United States
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same problem for me. Did you ever get it worked out?
2017-6-25
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I am the E
Second Officer
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United States
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did you connect thru the RC WIFI or AC WIFI? Also try using the cable on the remote!
2017-6-25
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Jptsrone
lvl.2
United States
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Figured it out. Do a hard reset on the iPhone. Duh! I feel like an idiot. First rule of electronics, if it doesn't work turn it of and back on. lol!!!!
2017-6-25
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DJI Mindy
Administrator
Flight distance : 7 ft
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fansa913dddc, sorry for the experience with our product, does this problem still persist? If yes, please export data in black box to us for further analysis:
Please download the Assistant 2 on DJI official Spark website, install it then connect your Spark to PC, run Assistant 2, click on "Black box" on the left side, you could save it to local, here is the picture for your reference:
black box.png
2017-6-29
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