Craig photoman
New
Flight distance : 145217 ft
United States
Offline
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Not sure if I should start another thread or just jump in. I'm having the same overall problem plus an extra (related) error message. And I have a crappy workaround that's worked for me for the last couple weeks but I want to be done with that. I too have been embarrassed in front of customers with my highly-touted i2 that has to be coddled past the error messages to get into the air most times I change batteries.
Info:
- Same Camera Sensor error plus the Air Encoder Error too. I've changed cameras too and it makes no difference. I also get the symptom of no x5s camera image when I get the camera sensor error.
- Started happening 1 day after a firmware update. But everything was fine and I flew once with no problems right after the update.
- Contacts look clean and 100% good
- Taking the gimble off and on with power on fixes the problem 80% of the time. I know this is not 'best practices' but it's saved me on two jobs. I also tried many variations of battery off/on, power off/on to bird, controller, gimble, and Go app, but I never found the magic sequence to get that to fix it reliably.
I called support after the first time it came up (on a job, of course) and I didn't get a warm feeling they really knew what to do. They had me calibrate the gimble and the vision system. it was still problem after that and still an intermittent problem (happening on about 90% of all flights).
Is there any news out there about this problem?
Thanks!
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