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Goggles Ship date changed to 7-18-17
701 8 2017-6-29
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Rick-Becco
Second Officer
Flight distance : 48146 ft
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Goggles new orders Ship date changed to 7-18-17 is this just for new orders?
Will my order from June 1st. 2017 still ship on July 4th. 2017 as promised?
  
2017-6-29
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DJI Diana
Administrator
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Rick, what is your order ID? I'd like to look into it.
2017-6-29
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Rick-Becco
Second Officer
Flight distance : 48146 ft
United States
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DJI Diana Posted at 2017-6-29 22:08
Rick, what is your order ID? I'd like to look into it.

Order Number:  0019589484850 Date ordered 6-1-17

I want to know if I have been pushed back to the new time line or am I still expecting it to ship on July 4th?

I have not received anything from DJI about the shipment, I was just looking at new orders placed from yesterday forward & that the new orders placed will not be shipping until July 18th. Is this a sign that they received an order & are now out & if so would I have been notified?

Thank You for looking in to it for me.

Last night I sent an email to [url=mailtonlinesales@dji.com]onlinesales@dji.com[/url] & got this none reply this morning.

         Sarah (DJI)
Jun 30, 22:18 CST
Dear Rick,
We understand that you wish to know the status of your order. Please be advised that when you placed the order for the Goggles the shipping time frame is on 07/04/2017 although this would still be on a first come, first serve basis.
Please know that we are doing our best to ship out all orders on time and we take these matters seriously and appreciate the patience with this. We apologize for the inconvenience that this has caused you and understand that you not only invested your money in this but also your time. You will receive an email confirmation with the tracking link included once the package is ready to ship out.
We appreciate your understanding on this matter. If you have any other concerns, please don't hesitate to contact us back.
Thank you for contacting Online Sales!
Regards,
Sarah
DJI Online Sales.
11+40=51
2017-6-30
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VMav
lvl.3
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United States
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You bought Google ? Wow... you must be rich .
2017-6-30
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Mavicator
lvl.4
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I ordered on 5/31.  Order number 0019018895090.  I would like to know as well if shipping date is being pushed back.
2017-6-30
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Rick-Becco
Second Officer
Flight distance : 48146 ft
United States
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Rick-Becco Posted at 2017-6-30 08:37
Order Number:  0019589484850 Date ordered 6-1-17

I want to know if I have been pushed back to the new time line or am I still expecting it to ship on July 4th?

Below was my reply to the above email.

That was not an answer?
Does that mean that they are still shipping on or around July 4th.?
Or have they already ran out of the July 4th. Supply & I have to wait 2 more weeks?

There was no mention of first come first ship when I ordered on the 1st. that was the day that your last shipping date changed so I should have been close to the top of the list.
2017-6-30
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Rick-Becco
Second Officer
Flight distance : 48146 ft
United States
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VMav Posted at 2017-6-30 09:55
You bought Google ? Wow... you must be rich .

Any Luck Finding out what is going on?

Order Number:  0019589484850 Date ordered 6-1-17
When I ordered it had just changed to the July 4th Ship Date that day.
I want to know if I have been pushed back to the new time line or am I still expecting it to ship on July 4th?

Or have they already ran out of the July 4th. Supply & I have to wait 2 more weeks?
I want to use it this summer.
2017-7-1
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DJI Natalia
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Rick-Becco Posted at 2017-7-1 01:19
Any Luck Finding out what is going on?

Order Number:  0019589484850 Date ordered 6-1-17

We saw your another post and replied you there, we are working hard recently to speed up the process so all orders will be shipped out soon, thank you for your patience!
2017-7-3
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DJI Natalia
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Mavicator Posted at 2017-6-30 14:47
I ordered on 5/31.  Order number 0019018895090.  I would like to know as well if shipping date is being pushed back.

It is estimated to be shipped out from 4th July in order, you will receive an e-mail about the tracking number once it's shipped out, please wait patiently, thanks.
2017-7-3
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