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WHAT A JOKE DJI HAS BECOME.
Junrey
DJI Support
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Thank you for contacting Pre-sales DJI customer care, This is Junrey, How may i help you today?
Hello Mike
where is my tracking number for order 0015881103931
14:52
Let me check on it mike
thanks
upon checking here Mike
It appears that the estimated shipping date will be on 10th of July and Once DJI start for ship out we will have to consider the courier delivery to customer for 3-5 business days.
i go on vacation on the 10th and was assured it would be sent on the 4th , i talked with someone 2 days ago and said it would be shipped
this is unacceptable
i ordered weeks ago
14:56
i understand Mike but due to high volume of orders we are unable to deliver on the said date, but we are working on it to deliver the items as soon as possible
WHY WAS I TOLD IT WOULD BE SHIPPED TWO DAYS ON THE 4TH....????
SO I WAS LIED TOO?
14:58
Its should be Mike
IT SHOULD BE WHAT?
i leave on the 10th
15:01
It should start ship out on 4th but then we are not able to ship all in one day
i dont understand what you're telling me/ first you say shipping was delayed till the tenth now your saying the 4th
?
15:04
Its actually ship out on 4th Mike but we really apologize that we are not able to deliver it due to first come first serve basis.
so why don't i have a tracking number then
15:05
You can actually contact us back Mike for an update of your order, again i do really apologize on this one Mike
if i don't have a shipping number by the end of the day i will cancel my order cause it's a wast of my money because i wanted to take on vacation with me thats why i order them many weeks ago.
15:07
Sorry to hear that one Mike, i do really really extend my apology on this one MIke
very very very disappointed
We really working hard to deliver the items as soon as possile
possible
DJI only offers LIES that not how I run my company!!!!!
15:10
Im sorry Mike, truly apologize on this one.
Send
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