Please select Into the mobile phone version | Continue to access the computer ver.
XT PRO App Not Connecting
4857 11 2017-7-1
Uploading and Loding Picture ...(0/1)
o(^-^)o
ETA
Second Officer
Flight distance : 3032966 ft
  • >>>
United States
Offline

I cannot get the XT Pro App to work on my inspire 1.  I have the latest version of IOS running on a i pad pro 9.7".   I tried reloading the app and it did not work.   I have the 640 x 512 radiometric thermal camera.   

Any Ideas?

2017-7-1
Use props
fansb3c2fe4f
lvl.1
Flight distance : 558612 ft
Sweden
Offline

Try a samsung tablet!
Joel
2017-7-2
Use props
ETA
Second Officer
Flight distance : 3032966 ft
  • >>>
United States
Offline

fansb3c2fe4f Posted at 2017-7-2 06:12
Try a samsung tablet!
Joel

don't have one
2017-7-2
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

I have contacted our engineer who is testing the APP, I will come back to you once I hear from them, appreciate your patience.
2017-7-3
Use props
matej
lvl.2
Flight distance : 1055827 ft
Slovakia
Offline

the same here. XT 640 Radiometric on I1P and iPad Air. all latest firmware and the app wont connect
2017-7-3
Use props
Rob W
Captain
Flight distance : 94390 ft
  • >>>
Sweden
Offline

The iOS app is not working for me, either. It just says "Pending" in the status bar (top left).

It is working though with the DJI Go app.

Inspire V2.0
XT 640 Radiometric
iPad Air 2

Latest Inspire and XT firmwares, latest app versions, latest official iOS.
2017-7-4
Use props
Rob W
Captain
Flight distance : 94390 ft
  • >>>
Sweden
Offline

I don't know if Mindy got a response from the engineer since she have not updated this thread, but I got the following response by mail from DJI Support:

"Thank you for contacting DJI Technical Support.

Sorry for the trouble. The DJI XT Pro is still under optimization at the moment.
Please kindly update the DJI GO app the latest version and use it instead.

Many thanks for your understanding."


I think it is a bit more than optimizing to do, since it does not even connect to the aircraft. Obviously the app was not even beta tested before public release. We are many beta testers who can help DJI out with making better quality releases, if they only ask, if they only communicate.

Hopefully these issues will be solved quickly.
2017-7-6
Use props
fansb3c2fe4f
lvl.1
Flight distance : 558612 ft
Sweden
Offline

Still having problems with the XT camera!
IT wont save pictures in the right coulor scale
And the temperature mark doesent show on the pictures
Taken!

The video mode works but in the video no temp is shown!

2017-7-8
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

fansb3c2fe4f Posted at 2017-7-8 09:28
Still having problems with the XT camera!
IT wont save pictures in the right coulor scale
And the temperature mark doesent show on the pictures

Which APP do you run? Please check if DJI Go has the same problem, thanks.
2017-7-10
Use props
Djramonaviel
lvl.1

Offline

alguem com uma dica , ja troquei cabo flex gimbam , so funciona camera da imagem, normal a placa da camera esquenta muito mais o gimbal nao funciona
2019-10-1
Use props
ImageCatcher
lvl.1

Guam
Offline

I fly a DJI Matrice 210 UAV with a Zenmuse XT2 camera.  I use the DJI GS Pro app in conjunticion with the DJI XT Pro app (both on an iPad) to fly automated missions and it works.  
6-17 20:23
Use props
ImageCatcher
lvl.1

Guam
Offline

I fly a DJI Matrice 210 UAV with a Zenmuse XT2 camera.  I use the DJI GS Pro app in conjunticion with the DJI XT Pro app (both on an iPad) to fly automated missions and it works.  
6-17 20:23
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules