DJI Natalia
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Dronadicto Posted at 2017-7-3 08:33
Hi Natalia, I tried everything I saw on this forum, all of the LEDs are on and I can't turn off the battery, I waited until it was fully discharge and then I charge it again and it is still malfunctioning. I used the same email address I am using here. My case number is CAS-754537-R0J4T1
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Thanks for the details, the battery needs to be sent in, since you're in Peru, it is not qualified for shipping label, you must send it in by yourself.
Please send it in at your most convenience, we'll take care of it once it arrives, thank you for your support! |
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