Phuong Do
lvl.4
Flight distance : 29800 ft
Vietnam
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SasaGazikalovic Posted at 2017-8-18 08:08
I have to admit that I have learned a few very important lessons after my spark crashed. when I bought it (its my very first drone) I was totally excited and because of the first three flights which were absolutely cool without having made risky manouvers I had total trust in the device and technology, so I flew over concrete on the terasse of our house there wero no harm for any people as I was all alone and I didn't flew over the border of the building and I was very lucky that the Spark fell just on the terasse and broke without harming anyone else. Now after having bought the Mavic Pro, the first thing was to a arrange a fly session with a good friend who flies drone for a while and possess a Mavic too. He made me aware of starting to fly over grass fields in the beginning in a low alitutude as he says there is no guarantee for no drone no matter which technology and price category.
For me the Mavic seems though to be rather better established since it is longer on the market and I enjoyed a lot the first three batteries flying .. Hopefully DJI will soon react on my Spark and replace my broken device because I still like the concept of the Spark as being small and more portable for short usage.
What I really don't understand is why I in Switzerland who often pay even more than anywhere else for the same stuff am not able to purchase DJI care for eiher Spark or Mavic
I am not saying all the crashes are pilots' errors. I agree that there are some bad units out there. The proof is that with some customers, DJI already fixed and returned. They changed the Spark part with the new sn number, however, did not touch the battery. That tells me it is not the issue of firmware (because I believe DJI would not send back if there is a chance it drops again), and not battery matter (Because DJI did not touch the battery, only replaced drone part).
However, also considering the targeted consumer is everyone, some who do not even know what is a firmware --> there are a lot of space for mistakes. And those number adding to the aircraft's faulty makes Spark sounds like a failed product.
One clear example is my mother and my wife, I don't know how but they crash the computer very easily because they don not understand much about technology.
Another example was that there was a guy in the forum trying to test Sport mode at low altitude, ~0.5m, and trying to test the pause button. I understand you need to test those function to make sure it works, and I am not saying it is his error (It could be the product matter as well). However, personally, I think the way he test was a bit overkilled: he kept flying in sport mode and pause many times, I can see the clip, it worked. However, he did not stop after a few tries, but kept doing until it crashed and claimed that it is DJI's product error. Again, I am not criticizing him, but take another similar example: would people test their car for ABS system many many times until the car crashes to make sure it work, probably not.
With Mavic Pro and Phantom 4, there are faulty products and random fallings as well. You can see that in those forums. But those pilots are more cautious because their drones are more expensive and people pay more attention because they think it is professional products.
The mistake of DJI is that they advertised Spark as a "idiot-proof" product...and not educate their customer well.
Anyway, people will learnt, sometimes in a hard way, therefore, I think when people got more knowledge in Spark, the reported cases will reduce.
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