Ideal Films
New
Flight distance : 65177 ft
Singapore
Offline
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Hi all and staff from DJI,
I am considering buying from sellers on this platform at www.carousell.com and sale of your product such as the Mavic Pro with Fly More Combo are available at links such as this at this link.
When I called the seller, they mentioned that they are not a physical store and that we can buy from them from their residential apartment.
I did a search on our government website and they are indeed not a registered business entity.
On further questioning with regards to the warranty, they said that we do not need any invoices or receipts in order for the warranty for the Mavic Pro with Fly More Combo to be valid. They said the drone will be activated online with my email address and that warranty will start from that day on. Is that true?
Furthermore, I was told that if the drone is defective from factory, they can mail it back to DJI China for us for a fee of SGD$45.
Based on your experience, will I run into trouble for the warranty is I were to buy from this seller? Will I run into trouble if they are not an authorized reseller?
I look forward to your kind assistance.
Thank you.
Stan
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