DJI Mindy
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fans5786c8bc Posted at 2017-7-7 02:53
Just to let you know if you purchase a drone in Europe, say for a vacation in north America, and the drone turns out to be faulty, DJI wont send a replacement to ur Vacation destination. Im currently having this problem, the Mavic I ordered wont focus, I ve been on the phone to them for two days now, and and cant resolve it, I received the faulty drone yesterday, and fly to Canada on Monday, Dji whilst they will replace the drone wont ship it to Canada, where I will be for the next 3 months. Talk about "creating memories"
I sympathize with your situation. But we don't provide international warranty at the moment. Customers can obtain warranty service only at a designated DJI repair center in the region where he purchased the product, and it's unable to ship the drone to Canada from Europe. We are really sorry for the inconvenience that has been caused to you. |
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