C.Degan Posted at 2017-10-15 11:25
Please return without repair. Thank you.
Herbert Degan

Well noted, I will forward to the relevant team to arrange return without repair soon.

GrangerFX Posted at 2017-10-15 14:05
I sure wish this kind of active beta testing was done before the last version was released. It could have avoided all these issues.

Thanks for your suggestion. I will forward the advice to the designated team to improve the customer experience continuously.  

Aardvark Posted at 2017-10-13 12:07
You mentioned C1, C2 & Record to initiate Link, was it as below :-

* Turn on both the aircraft and the controller, wait 30 seconds for aircraft to initialise.

Aardvark, thanks for the help.  Turns out the light on my remote control was not red....it was actually a pink/purple color.  I tried the solution you provided multiple times, but that did not fix the problem.  I eventually found a post where someone mentioned holding down C1, C2 and the SHUTTER button (not the record button).  While holding all three buttons down, turn off power to the remote control.  Then, while still holding all three buttons, turn on the remote control again.  This solved the problem for me.  I was able to connect to the aircraft as expected.  Once that worked, I was able to upgrade the aircraft to the latest BETA firmware.  Did a 15 minute test flight, including using tripod mode.  No issues with stability.  No issues with camera recording at 4K.  No gimbal issues.  At least for me, DJI is finally getting close to a useable fix!

bobwaz44\@gmail Posted at 2017-10-16 03:54
Aardvark, thanks for the help.  Turns out the light on my remote control was not red....it was actually a pink/purple color.  I tried the solution you provided multiple times, but that did not fix the problem.  I eventually found a post where someone mentioned holding down C1, C2 and the SHUTTER button (not the record button).  While holding all three buttons down, turn off power to the remote control.  Then, while still holding all three buttons, turn on the remote control again.  This solved the problem for me.  I was able to connect to the aircraft as expected.  Once that worked, I was able to upgrade the aircraft to the latest BETA firmware.  Did a 15 minute test flight, including using tripod mode.  No issues with stability.  No issues with camera recording at 4K.  No gimbal issues.  At least for me, DJI is finally getting close to a useable fix!

That's good to hear all is working. Yes, that was the hardware re-link I'd sent you. I had thought about the reset, but with latest build I think it had changed and I couldn't get reset to work here (purely out of curiosity). I'll update my 'RC reset' notes with your fix. Thanks for the update :-)

Good news from DJI. I applied for flight instructions to test the .0600 beta in order to send the flight logs to the DJI support team and Aurora answered this to me:        

DJI Support （Support）

10月15日 11:34 CST
Dear Jfgildepareja,

Thank you for your email again.

Good news to you, you don't need to send the logs and videos to us anymore, our R&D team has been solved the issue, there will be a new firmware be updated soon.

Please be patient to wait for the update. Hope you have a nice day.

Best regards,
Aurora
DJI Technical Support

Oh wow! If really a new firmware is coming I will keep my P4.

DJI Diana Posted at 2017-10-12 03:03
I had forwarded your account to our engineers, please update the beta when you received it. Thanks for your waiting.

It's been 6 days since I requested the beta firmware and so far it's not in my account. Please, I need the beta.

i just tried beta 600 firmware is beter but still litle unstable  

fans13632501 Posted at 2017-10-18 11:27
It's been 6 days since I requested the beta firmware and so far it's not in my account. Please, I need the beta.

If the Beta has been set for your account the you will see it in DJI Assistant 2 with aircraft connected to PC and powered up.

F.KOK Posted at 2017-10-13 10:01
Hello Susan, here is the video you asked for.

https://youtu.be/UsZ4gSn7i90

Sir, sorry to disturb you. I just got the latest news from our engineers that they need more data for further analysis. Both the visual data and Main Control data are needed. Please upload all data and previous video in 1579# to Dropbox and PM me the link. Appreciate your time.

fans13632501 Posted at 2017-10-18 11:27
It's been 6 days since I requested the beta firmware and so far it's not in my account. Please, I need the beta.

Sir, please leave your DJI account here or PM me, I'll help you to get the beta. Sometimes, the PM may not work well, please kindly understand.

Moto1981 Posted at 2017-10-18 12:30
i just tried beta 600 firmware is beter but still litle unstable

Thanks for your feedback. Could you help to export the flight logs for further analysis? I'd like to forward to our engineers to fix it soon.

DJI Susan Posted at 2017-10-19 00:03
Sir, please leave your DJI account here or PM me, I'll help you to get the beta. Sometimes, the PM may not work well, please kindly understand.

My account: lucas_mezher@hotmail.com
Thanks for listening.

fans13632501 Posted at 2017-10-19 03:08
My account:  
Thanks for listening.

I had forwarded your account to the engineers, it will be available soon. Please wait and update it when you receive it. Thank you.

DJI Susan Posted at 2017-10-19 00:01
Sir, sorry to disturb you. I just got the latest news from our engineers that they need more data for further analysis. Both the visual data and Main Control data are needed. Please upload all data and previous video in 1579# to Dropbox and PM me the link. Appreciate your time.

Hello Susan, I will. I am away from home until Monday , then I will sent it.

Could you please send the flight logs and video again? The flight logs should include .dat file.

Pareja IV Posted at 2017-10-16 06:58
Good news from DJI. I applied for flight instructions to test the .0600 beta in order to send the flight logs to the DJI support team and Aurora answered this to me:        

DJI Support （Support）

Hello Susan, Aurora replied to Pareja that the unstable issue has been solved, do I then still need to sent in logs and video

Hello
plese send the beta version for fabiogaspar85@gmail.com


tanks

Barnston Posted at 2017-7-8 11:28
I am experiencing a number of issues after the new update.
1 Instability in manual flight
2 Terrain following, doesn't

Everything you said in your post is happening to me. I have done numerous compass and IM confIgs and no help.

Pareja IV Posted at 2017-10-16 06:58
Good news from DJI. I applied for flight instructions to test the .0600 beta in order to send the flight logs to the DJI support team and Aurora answered this to me:        

DJI Support （Support）

I hope a new non BETA Firmware will be released soon. My P4 has the instability and IMU issues and not being able to use this expensive equipment is unacceptable.

I only found this thread a few days ago. I am so glad to know there is something in work to fix my P4 by DJI.
Like many others my P4 was worthless due to the 106 firmware. To keep flying for my business I was forced to use other means to keep going.
Hopefully the release of official firmawre will fully address some of the lingering issues and bring my P4 back to the perfect machine it was before the 106 release.
Anyone know exactly how this went so bad to begin with?

The phenomenon is normal, because there are disturbance such as wind.
P4 flies slower when obstacle avoiding is enable.

F.KOK Posted at 2017-10-20 06:45
Hello Susan, Aurora replied to Pareja that the unstable issue has been solved, do I then still need to sent in logs and video

F.KOK, the latest beta firmware is trying to fix this. But it seems that some customers still have this issue.
I still recommend you to send in the flight logs and videos for analysis. So that I can forward to our engineers for double check before the official release. Appreciate your patience.

fans753e6a15 Posted at 2017-10-21 11:41
Hello
plese send the beta version for fabiogaspar85@gmail.com

Well received. I will help you get the beta firmware and try again. Any feedback will be appreciated.

HONSE99 Posted at 2017-10-21 18:38
Everything you said in your post is happening to me. I have done numerous compass and IM confIgs and no help.

Would you mind to tell us your DJI account? I'll try to help you to check the performance with beta firmware.

Curt Martini Posted at 2017-10-22 16:32
I only found this thread a few days ago. I am so glad to know there is something in work to fix my P4 by DJI.
Like many others my P4 was worthless due to the 106 firmware. To keep flying for my business I was forced to use other means to keep going.
Hopefully the release of official firmawre will fully address some of the lingering issues and bring my P4 back to the perfect machine it was before the 106 release.

Curt, our engineers are working on this, and the beta firmware is helpful to get rid of part glitches. We will release the official firmware as soon as it is ready. I appreciate your attention and patience.

DJI Susan Posted at 2017-10-23 03:52
F.KOK, the latest beta firmware is trying to fix this. But it seems that some customers still have this issue.
I still recommend you to send in the flight logs and videos for analysis. So that I can forward to our engineers for double check before the official release. Appreciate your patience.

Hello Susan, here are the logs and video you asked for.

https://www.youtube.com/watchv=M8Dl_8TuWWw
https://www.dropbox.com/s/ozu6ww ... 3_15-08-05.DAT?dl=0

DJI Susan Posted at 2017-10-23 03:52
F.KOK, the latest beta firmware is trying to fix this. But it seems that some customers still have this issue.
I still recommend you to send in the flight logs and videos for analysis. So that I can forward to our engineers for double check before the official release. Appreciate your patience.

Hello Susan, here is the video you asked for.

https://www.dropbox.com/s/t1clqzuvhznredu/Beta.0600.mp4?dl=0

Imu error in phantom 4....comes begning...after 1hrs recording in 1080p after that I facing problem the display gets hang ...No transmission image ....recording gets stop it's come regularly

F.KOK Posted at 2017-10-23 07:03
Hello Susan, here is the video you asked for.

https://www.dropbox.com/s/t1clqzuvhznredu/Beta.0600.mp4?dl=0

Thank you very much! I have downloaded it successfully. We will come back as soon as there is any update.

Satstream Posted at 2017-10-13 05:10
Today tested the new beta FW 0.600. DJI seems to be on the right track. While hovering there is still a slight shake which still needs to be turned off.Return Home is now quiet without strange engine sounds. The landing is still a bit bumpy, but about 2m above the ground quieter! .Sport mode, the P4 is now slower !! Max 46Km / h, why? This was previously a maximum of 79.8Km / h !! I put the files into my Dropbox and send them DJI Susan as PM.

Satstream, 1622# is the reply from our engineers, please take it for reference.

Sudhakar Posted at 2017-10-23 13:25
Imu error in phantom 4....comes begning...after 1hrs recording in 1080p after that I facing problem the display gets hang ...No transmission image ....recording gets stop it's come regularly

Has the drone been crashed before? Does the IMU error disappear after a certain time? Be more specific of your main issue and the troubleshooting you have tried, I'd like to help you.

Please send valid flight log to us for further analysis. The last log you sent has no data of flight in air.

Just realized I have the option to Restore Factory defaults on DJI Assistant.  Does this take me back to original Firmware?  Will it solve wobbly flight problems?  Thanks for any input.

My one to have the same problem,any news about the new firmware? Dji said that I have to send the phantom to them to repair what do you think?

I flew P4 with the .600 firmware update and I have to say it's much better, but I haven't flown more than 200 feet away from HP. I was able to put it up to 400 vertical feet without running into "weak transmission signal" but I did notice that upon descent, it's incredibly wobbly. It's close. I have to fly far out to see how that goes.

F.KOK Posted at 2017-10-23 07:03
Hello Susan, here is the video you asked for.

https://www.dropbox.com/s/t1clqzuvhznredu/Beta.0600.mp4?dl=0

F.KOK, 1633# is the reply from our engineers. It seems that the drone didn't take-off in the log you offered, please confirm.

fanscbd5efc9 Posted at 2017-10-27 08:05
Just realized I have the option to Restore Factory defaults on DJI Assistant.  Does this take me back to original Firmware?  Will it solve wobbly flight problems?  Thanks for any input.

Restore to factory default will restore all parameters to factory status, but the firmware can not be changed.

user740dacf6e5 Posted at 2017-10-27 12:58
My one to have the same problem,any news about the new firmware? Dji said that I have to send the phantom to them to repair what do you think?

Could you tell us your DJI Account(the email address you logged in DJI GO)? I'll help you get the beta firmware and have a try.