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Alex B.
Captain
Flight distance : 4622680 ft

Spain
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avereza Posted at 12-26 03:31
Hello,
I have this same problem. I live in Brazil. I have to click OK, there´s no "Cancel" option and than the aircraft disconnects from RC.
But if I hit "GO FLY" before the message appears, than the app works, but only shows 10 channels as you can see in the attached screenshot. In this case I´m able to fly.

What, 10 channels? First time I see that! It’s either 13 or 11 for me

Flysafely
Alex
2018-12-26
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avereza
lvl.2
Flight distance : 393474 ft

Brazil
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That´s weird, after 130 flights, out of nowhere this happens and no more confidence to fly again.
I´ve send a message to DJI support but no answer at all so far...
2019-1-3
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Sparky Mike
lvl.3
United States
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avereza Posted at 1-3 04:26
That´s weird, after 130 flights, out of nowhere this happens and no more confidence to fly again.
I´ve send a message to DJI support but no answer at all so far...

Uninstalling and reinstalling the app cleared this up for me...
2019-1-3
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avereza
lvl.2
Flight distance : 393474 ft

Brazil
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Sparky Mike Posted at 1-3 06:08
Uninstalling and reinstalling the app cleared this up for me...

I tried this already but no good, same thing after reinstalled app. Tried also an other smartphone, samsung galaxy, same thing...
Does anyone know if it's ok to fly like this, what does it means those 10 channels? Still flying 2.4 gHz?
I have unistalled the app and have no way to fly right now.
2019-1-3
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avereza
lvl.2
Flight distance : 393474 ft

Brazil
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avereza Posted at 1-3 12:36
I tried this already but no good, same thing after reinstalled app. Tried also an other smartphone, samsung galaxy, same thing...
Does anyone know if it's ok to fly like this, what does it means those 10 channels? Still flying 2.4 gHz?
I have unistalled the app and have no way to fly right now.

Hello folks,

Just giving you heads up to this, the problem seems to be solved, I still don't know what happened, but the fact is, I just connected smartphone to RC via Wi-FI, no OTG cable and the message just disapeared and system is now working back to CE mode as it shuld work down here in Brazil.
Even if i use the OGT cable, now is back to normal.
Hope DJI people could clarify this episode for us. Still got no answer from them.

But anyway, spark is back to action again.

Thank you all.
2019-1-7
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djiuser_hLeyPeU8fRbU
New

Lebanon
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Hi when i connect the phone with the rc to fly my spark this massage appears please help
2019-3-3
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djiuser_hLeyPeU8fRbU
New

Lebanon
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djiuser_hLeyPeU8fRbU Posted at 3-3 00:57
Hi when i connect the phone with the rc to fly my spark this massage appears please help

2019-3-3
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S-e-ven
Captain
Flight distance : 5759259 ft
Thailand
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push cancel and ignore it.
You app dont offer cancel, but you are on an android device?
go down to 4.2.21 and ignore, in case this "switch ..." shows up.
2019-3-3
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CLugo
lvl.2
Flight distance : 372759 ft
Puerto Rico
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I used to get that message. Not anymore because I selected Ok. Now I think Im stuck to CE instead of FC. I'm from Puerto Rico. Does anybody knows a procedure to check what mode Im connected to? or how to get FCC?
2019-3-15
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CLugo
lvl.2
Flight distance : 372759 ft
Puerto Rico
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I used to get that message. Not anymore because I selected Ok. Now I think Im stuck to CE instead of FC. I'm from Puerto Rico. Does anybody knows a procedure to check what mode Im connected to? or how to get FCC?
2019-3-15
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djiuser_bZ2xyU5j2Gvo
lvl.2
Flight distance : 4341 ft
India
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Hello people,

I am new to dji drones, but the issue where dji spark or any other dji drone shows popup about wlan reset can be fixed.
Follow these steps,
First delete spark wifi from wifi connection in android or ios forget network
Then go to apps and delete dji go 4 app cache first and then the data too.
Then reset spark wifi press for about 9 sec or more or less unless 3 beeps are heard.
Dont connect spark. Just reboot ur phone, then do whatever u did when u first bought ur drone, this time don't enter the simulator. And u will be ok.

Pls reply guys it worked for me..
2019-5-10
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