JJB*
Captain
Flight distance : 12165479 ft
Netherlands
Offline
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djiuser_KyiU9OoYvD7K Posted at 8-5 11:30
Hello, my name is João and i’m from Portugal. I received a Dji Yellow Spark, and i used a few times until 07/30/2020 when I took some photos and did 2 intelligent flight videos (dronie and rocket, without any problems) but when started doing an helix one it suddenly lost connection and fell off a cliff, right in front of me. I was shaking all over because i could only see it, in slow motion, falling off the cliff . The worst part is that i wasn’t able to do nothing because i couldn’t reestablished the connection, although the drone wasn’t far from me (like 7m), so I don’t know what happened and I’m pretty upset with that because i was with my fiancee, and in order not to have any problems with my flight, i even recalibrate the sensors and activated the RTH software before the flight even started. Actually i received the videos but the Spark dind't reconnected, so if someone could give me some kind of explanation for why this happened i would appreciate. This time we were into the wild and there weren’t any people there but if there were, it could have been really dangerous. this is the flightlog phantomhelp.com/LogViewer/0DXPW65AVOREVVP1GLET ... Thanks in advance!
Hi Joao,
Had a look at your flightlog ; no indication to be found for the reason why it dropped out of the sky.
All data look normal.
My advice: open a case with DJI support.
cheers
JJB |
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