Photos and Videos have RED dots
3619 8 2017-7-12
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fans58e332da
lvl.1
Flight distance : 7459642 ft
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United States
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I have swapped out memory cards and still get those red dots. Anyone know whats up?

red dots?

red dots?
2017-7-12
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E.finlay
lvl.2
Flight distance : 1868366 ft
United States
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Are your front red lights on ?  if so set it to auto turn off during video or or photo ops
2017-7-24
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G Davidson
Second Officer
Flight distance : 263465 ft
United Kingdom
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Unfortunately, that looks to be a faulty camera. Are the dots in the same place on each image you take?
2017-7-24
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Siambuddhas Gro
lvl.4
Flight distance : 116926 ft
Singapore
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Red dots either hot pixels, reduce ISO  or worse faulty pixels to replace CMOS sensor
2017-7-24
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MrPinaColada
lvl.4
Flight distance : 790082 ft
United States
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Lets hope you still have your warranty, you need a new camera.
2017-7-25
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PandaFlyingcat
lvl.4
Flight distance : 2014111 ft
China
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cam have problem. how do you think a new SD would change anything?
2017-7-25
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C_LUU
lvl.4
Flight distance : 481988 ft
Australia
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PandaFlyingcat Posted at 2017-7-25 22:26
cam have problem. how do you think a new SD would change anything?

Commonly referred to as hot pixels, most cameras have them and can be removed automatically via lightroom import. However extreme cases are known to look like what you have posted, I myself went through the same with P3P camera after about a year. DJI should replace if under warranty. The problem is much more evident when you zoom right into the pixels
2017-7-25
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jrr-2018
New
United States
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My Phantom4 had spots and specs on stills as well as in videos. I put in a request to DJI customer service and after over a week I gave up on them, not even an acknowledgement of receiving the request. Poor service!
Anyway, after much research and out of frustration, I ordered the gimble cable from Amazon and replaced it. Now no more spots! It takes a bit of courage to void the warranty but hey,  DJI doesn't seem to care about customer service anyway. Love the Drone hate the fact that this happened eight months after purchase.
2018-12-30
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ericbrinkhorst0
lvl.2
Flight distance : 1646299 ft
Netherlands
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Had the same issue.  even worse..   Replaced the rib-cable and it was clear!
2019-4-14
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