Please select Into the mobile phone version | Continue to access the computer ver.
Gimbal Whine/Vibration
1234
4888 137 2017-7-18
Uploading and Loding Picture ...(0/1)
o(^-^)o
barriosn1
lvl.1
Flight distance : 48156 ft
United States
Offline

I also have the same vibration problem with the gimbal would it be posible to include me in the mailing of the solve software please. email is barriosxxx@gmail.com    Thanks.
2017-12-15
Use props
1INYOURFACE
lvl.1
Germany
Offline

Hi DJI Thor,

ich habe the Phantom 4 normal one And not the Pro. Can you send ne the Update too?

Trank you
2017-12-28
Use props
fansfd445ffc
lvl.1
United States
Offline

Obviously a bad gimbal; this is a hardware failure.
2018-1-1
Use props
Geebax
Captain
Australia
Offline

fansfd445ffc Posted at 2018-1-1 13:28
Obviously a bad gimbal; this is a hardware failure.

No it is not, it is simply an adjustment in the gimbal control circuit.
2018-1-1
Use props
1INYOURFACE
lvl.1
Germany
Offline

Yes but i Need the fix for this problem because i cant use my drone.
2018-1-1
Use props
Half Chrome
lvl.2
Flight distance : 18612 ft
  • >>>
United States
Offline

Hello DJI Thor. I just booted up our P4 Advanced for the first time and did a firmware update. I noticed the issue with a serious gimbal whine/vibration when the gimbal is just looking straight ahead and at various other angles. I also noticed that gimbal pitch control seems stepped, not super smooth. Can you send the beta firmware?

2018-3-22
Use props
Bashy
Captain
Flight distance : 549140 ft
United Kingdom
Offline

Half Chrome Posted at 2018-3-22 20:07
Hello DJI Thor. I just booted up our P4 Advanced for the first time and did a firmware update. I noticed the issue with a serious gimbal whine/vibration when the gimbal is just looking straight ahead and at various other angles. I also noticed that gimbal pitch control seems stepped, not super smooth. Can you send the beta firmware?
https://youtu.be/veFZDomzkik
[view_image]

Its best you reply to a comment of Thors, that way he will get the notification...
2018-3-22
Use props
mazo78
Second Officer
Pakistan
Offline

Dji Thor will you please send me the software as well daag78@gmail
2018-3-23
Use props
Half Chrome
lvl.2
Flight distance : 18612 ft
  • >>>
United States
Offline

DJI Thor Posted at 2017-7-19 00:42
It is a known issue and we are working on this, could you please provide your DJI account Email address with us?  We would like to release a beta firmware to your account to update for this case.

Can you please still help? This update that seems to work for people. I have a P4 Advanced.
2018-3-27
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline

matjonze Posted at 2017-12-2 09:52
DJI Thor - I have the high pitch whine on my p4p gimbal, please can you send me the fix - mat@jonzy.co.uk

Thanks

For Phantom 4 Pro, the issue is resolved by the latest firmware. If the issue persists with the latest firmware installed, you might need to consider sending it in for repair. Please contact our support for a further help: http://www.dji.com/support
2018-3-28
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline

Half Chrome Posted at 2018-3-27 17:30
Can you please still help? This update that seems to work for people. I have a P4 Advanced.

Sincerely sorry for the late reply. I had forwarded the beta to you. Please check your account, let me know if you haven't received it.
2018-3-28
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline

mazo78 Posted at 2018-3-23 08:56
Dji Thor will you please send me the software as well daag78@gmail

You are using the Phantom 4 Pro, right? For Phantom 4 Pro, the issue is resolved by the latest firmware. If the issue persists with the latest firmware installed, you might need to consider sending it in for repair. Please contact our support for a further help: http://www.dji.com/support
2018-3-28
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline

1INYOURFACE Posted at 2017-12-28 15:49
Hi DJI Thor,

ich habe the Phantom 4 normal one And not the Pro. Can you send ne the Update too?

Hi there, the beta is just for Phantom 4 Pro/Adv. For your gimbal issue, I suggest that you provide us with the details including a video, the firmware info for further checking.
2018-3-28
Use props
fansd5b89943
lvl.1
Flight distance : 74541 ft
India
Offline

I have problem with my videos almost most of the videos with vidration in it could you please help me with this issue
2018-4-3
Use props
Andy261
lvl.2
Flight distance : 418406 ft
Madagascar
Offline

DJI Thor Posted at 2018-3-28 02:40
For Phantom 4 Pro, the issue is resolved by the latest firmware. If the issue persists with the latest firmware installed, you might need to consider sending it in for repair. Please contact our support for a further help: http://www.dji.com/support

Hi DJI Thor, I also have this issue on the Phantom 4 Advanced. Could you please send the beta firmware to the following address : raandycarol261@gmail.com? Thank you.
2018-6-13
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline

Andy261 Posted at 2018-6-13 21:47
Hi DJI Thor, I also have this issue on the Phantom 4 Advanced. Could you please send the beta firmware to the following address : ? Thank you.

The beta has been added to this account, Andy, please check and let me know if you haven't received it.
2018-6-15
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline

fansd5b89943 Posted at 2018-4-3 20:47
I have problem with my videos almost most of the videos with vidration in it could you please help me with this issue

Sorry for the delayed. Did the issue resolve? Please tell me the model of your drone and provide me with an original video on the SD card for further checking. Besides, you can also contact our support for a further help: http://www.dji.com/support
2018-6-15
Use props
Marco Kern
lvl.1

Germany
Offline

Ic have this same problem with my Phantom 4. Gimbal whining and sometimes short twitching. Running latest firmware! Can you help? my mail is info@marcokern.com

Thank you...
2019-8-5
Use props
1234
Advanced
You need to log in before you can reply Login | Register now

Credit Rules