Please select Into the mobile phone version | Continue to access the computer ver.
RC's WiFi does not always show up in mobile device
697 7 2017-7-20
Uploading and Loding Picture ...(0/1)
o(^-^)o
RogerP
lvl.1
Netherlands
Offline

Out of 10 trials, the Wifi of Spark's remote controller shows up 6 times in my iPhone SEIf Wifi doesn't show up, I just restart the remote cotroller and then it does show up.


Are there more people that have seen similair behaviour that Wifi does not always show up when the RC is turned on?

Curious to hear your experiences...


2017-7-20
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Online

This situation has filled us with regret, we are sorry for the trouble you’ve been experiencing. Just to verify, did the RC is at the latest firmware version?
2017-7-20
Use props
rickysuperdog
lvl.4
Flight distance : 929429 ft
Hong Kong
Offline

The RC always disconnect and disappeared when flying indoor. Other WiFi devices or WiFi drone do not have such issues
2017-7-20
Use props
RogerP
lvl.1
Netherlands
Offline

DJI Thor Posted at 2017-7-20 23:17
This situation has filled us with regret, we are sorry for the trouble you’ve been experiencing. Just to verify, did the RC is at the latest firmware version?

Yes it is at the latest firmware...
Is it an issue more people suffer with or do I have a broken RC that should be repaired/replaced?
2017-7-24
Use props
RogerP
lvl.1
Netherlands
Offline

DJI Thor Posted at 2017-7-20 23:17
This situation has filled us with regret, we are sorry for the trouble you’ve been experiencing. Just to verify, did the RC is at the latest firmware version?

Or better wait for FW update?
2017-7-24
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Online

RogerP Posted at 2017-7-24 10:27
Or better wait for FW update?

Sorry for the inconvenience. I had informed this case to our engineers and will reply you once I heard from them. Please wait patiently.
2017-7-24
Use props
RogerP
lvl.1
Netherlands
Offline

DJI Thor Posted at 2017-7-24 22:12
Sorry for the inconvenience. I had informed this case to our engineers and will reply you once I heard from them. Please wait patiently.

FW RC = 01.00.0100 (= the latest?)
It looks like this issue has solved by the new update of the DJI GO app....
2017-7-25
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Online

RogerP Posted at 2017-7-25 00:43
FW RC = 01.00.0100 (= the latest?)
It looks like this issue has solved by the new update of the DJI GO app....

Yes, the latest FW of the RC is V 01.00.0100. And we had released a new version of DJI GO 4 yesterday.
Thanks for the feedback. Should you have any further questions, please feel free to contact us. We'd glad to help.

2017-7-25
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules