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Registered Wrong Email for Education Discount
1020 9 2017-7-23
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Mattymatt
lvl.2
Canada
Offline

Hello,

I applied for an education discount with my institution email. However, I did not notice that your account needs to be also registered under that email so I registered my account under my personal email.

I have sent an email to eduaction@dji.com and have not recieved a response for a week now.

Is there any way to fix this mistake or will I not be able to recieve my discount as a result.

Thanks!
2017-7-23
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DJI Thor
Administrator
Flight distance : 13602 ft
Offline

Could you please PM me your email address so I can help to check more about this?
2017-7-23
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DJI Thor
Administrator
Flight distance : 13602 ft
Offline

Hi, Mattymatt, I had received your PM and informed to the appropriate team to take care of this. Please wait patiently.
2017-7-24
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Mattymatt
lvl.2
Canada
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DJI Thor Posted at 2017-7-24 22:57
Hi, Mattymatt, I had received your PM and informed to the appropriate team to take care of this. Please wait patiently.

Thank you for your help!
2017-7-25
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Mattymatt
lvl.2
Canada
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Hey DJIThor, Another couple of weeks have passed and I still have not heard anything. Is there any update on the situation?
2017-8-1
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DJI-Mark
First Officer

United States
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Mattymatt Posted at 2017-8-1 05:14
Hey DJIThor, Another couple of weeks have passed and I still have not heard anything. Is there any update on the situation?

Hopefully  your issue is resolved by now. Please let us know if you have any additional concerns.
2017-9-12
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DJI-Mark
First Officer

United States
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Mattymatt Posted at 2017-8-1 05:14
Hey DJIThor, Another couple of weeks have passed and I still have not heard anything. Is there any update on the situation?

Hopefully  your issue is resolved by now. Please let us know if you have any additional concerns.
2017-9-12
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Saraluck9090
lvl.1

Pakistan
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Do email to the administrator to the page.
2018-7-6
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DJI Mindy
Administrator
Flight distance : 7 ft
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Saraluck9090 Posted at 2018-7-6 04:01
Do email to the administrator to the page.

The education team will reply as soon as possible, if you are urgent, please PM me your email account. Thanks.
2018-7-6
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KedDK
Captain
Flight distance : 1133038 ft
Denmark
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DJI Mindy Posted at 2018-7-6 04:49
The education team will reply as soon as possible, if you are urgent, please PM me your email account. Thanks.

Hi Mindy
The above was simply of this subject like the other post from this profile.
You really should be more on the sticks to get all this erased. First of all because the links potentially lead to sites that could infect your customers with malware but also because they find this site by searches on keywords often posted by previous spammers posts that has not been deleted timely.
For the same reason there often is a long list of this crap in the same threads posted by different profiles. I have served you a nice list to start with just here long time ago.
2018-7-7
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