fans630186e8
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Flight distance : 52592 ft
United States
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Hey,
Wanting to get a few opinions from the forum. My spark went into atti after having gps then loosing signal and drifted in to a tree. It fell from about 30ft up and broke one of the propeller arms. I powered on the drone and the gimball and camera functioned as normal. I didn't notice any other problems other than a small rock in one of the motors but I got it out by tipping the drone upside down. The quote I got has them replacing nearly the whole drone (gimball, motherboard, motor, middle frame). Does that seem right if it powers on correctly and seems to be working other than the broken motor arm?
Here is my quote from DJI
| Case No: | CAS-811621-Y0J6H8 | | DJI Care Balance： | | | Quote Date: | 07-26-17 | | Remarks: | Dear Customer, Unfortunately, damage that is not caused by a product malfunction or is out of the warranty period is not covered by DJI aftersales policy. We'll either repair it or replace it with a product that's new or equivalent to new in both performance and reliability after payment has been received. For more information, please visit http://www.dji.com/service/policy DJI North America |
| Item | Quantity | Unit Price（USD） | Total Price（USD） | | Motor | 1 | 12.00 | 12.00 | | Gimbal and Camera Module & IMU Module | 1 | 128.00 | 128.00 | | Aircraft Main Board | 1 | 176.00 | 176.00 | | Middle Frame Semi-finished Product Module (Excluding ESC and Motor) | 1 | 13.00 | 13.00 | | Repair Service Fee | 1 | 65.00/H | 65.00 |
| Freight: | | | 0.00 | | Total Amount: | | | 394.00 | | DJI Care deduction： | | | 0.00 | | Total Payment: | | | 394.00 |
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