This really is sad, there are tons of post about people not being able to fly past 1/4 mile without losing video or communication with the drone.  Will this ever be fixed? because if not I have a drone for sale.. I have lost my confedance that the P4P drone is safe to fly,, last night I flew over 4 miles in my neighbor hood, going around in circles one block maybe two away from the the controller before i would lose signal or video, or the video would start to flicker..I was affraid to fly out over the water as I thoutgh I might lose it for good. All i really want to do is fly and have some safe fun..DJI please help us..

Flight distance sometimes relates to the flight environment, we would suggest that you fly the drone in a wide and broad place. We understand how you feel it when the signal lost and drone disconnected, actually, the drone will fly back to the Homepoint if GPS signal available if you had chosen the failsafe feature as RTH. You can contact to our support to start a data analysis if unexpected thing happened.
We also have some pre-flight checklist and flight environment selecting for your reference:
Please feel free to contact us if your drone had any problems with.

You should have no issues, if you have GPS, your drone will return to the  RTH position. Its an fail safe mechanicism DJI have installed. Like DJI Thor said make sure you are in wide open area.

Dji is much more friendly to the authorities then to it's customers, they lowered power again in latest firmware, trying to control latest hacks

SM-17 Posted at 2017-7-29 05:18
Dji is much more friendly to the authorities then to it's customers, they lowered power again in latest firmware, trying to control latest hacks

I haven't noticed ANY "lowered power" since the latest updates. Actually not ever since buying my P4P, several months ago...

SM-17 Posted at 2017-7-29 05:18
Dji is much more friendly to the authorities then to it's customers, they lowered power again in latest firmware, trying to control latest hacks

How do you know this, I haven't been experiencing any of this, have dji been selective in how they dished out this firmware?

hallmark007 Posted at 2017-7-29 05:42
How do you know this, I haven't been experiencing any of this, have dji been selective in how they dished out this firmware?

He's talking about previously possible ability to deliver Kit-Kat bars to a space station, not the propulsion power, I guess ...

Dobmatt Posted at 2017-7-29 10:35
He's talking about previously possible ability to deliver Kit-Kat bars to a space station, not the propulsion power, I guess ...

No Delivery Zone enforcement prevents most chocolate bars to be delivered on Space Stations. Only certified Aero, Galaxy, Starbar, Mars and MilkyWay bars are allowed.

Dobmatt Posted at 2017-7-29 10:35
He's talking about previously possible ability to deliver Kit-Kat bars to a space station, not the propulsion power, I guess ...

Well I suppose space stations are entitled to their kit Kat with there coffee, I wouldn't begrudge them that, maybe there is a problem.

Phantom 4 pro falls from the sky, been nearly 4 weeks and no one can tell me why. Can anyone here help?
https://www.youtube.com/edit?o=U&video_id=CBEavKXVKCQ

Weather was fine, a slight breeze all systems were go for launch, 16 gps, battery full, remote all working good until less than 1 km from home the controller lost signal and the drone fell from the sky never to be found again.

Whiskey9 Posted at 2017-7-29 17:34
Phantom 4 pro falls from the sky, been nearly 4 weeks and no one can tell me why. Can anyone here help?
https://www.youtube.com/edit?o=U&video_id=CBEavKXVKCQ

I just wrote a post about my p3s, I ordered it and it came without an antenna on the quad, couldn't get it to go 30 ft away from me.

DJI only includes channels 13 thru 20 within the 2.4 GHz frequencies in the DJI GO4 app. The people having video down-link problems are flying in areas where these channels are cluttered and unstable causing the monitor screen to pix-elate between green and black

This problem an be solved if DJI would update the. DJI GO4 app

If DJI would add all 32 channels within the 2.4 GHz frequency to the DJI GO4 app this would solve the problem. Many P4P owners have installed the 32 channel hack which solved this problem for them. There is a YouTube video by Rick from Drone World on how to do this

Whiskey9 Posted at 2017-7-29 17:34
Phantom 4 pro falls from the sky, been nearly 4 weeks and no one can tell me why. Can anyone here help?
https://www.youtube.com/edit?o=U&video_id=CBEavKXVKCQ

I reckon you should have been able to get a reasonable position of the aircraft from those last few seconds of flight. But it looks very much like a lost propeller to me. If you post your flight logs through Phantomhelp and then put up a link to the results here, one of us might be able to tell you what happened.

My phantom 4 pro lost signal and fell from 15 ft high.  Not sure why.  Now it needs to be repaired

fansda30f747 Posted at 2017-7-29 19:39
If DJI would add all 32 channels within the 2.4 GHz frequency to the DJI GO4 app this would solve the problem. Many P4P owners have installed the 32 channel hack which solved this problem for them. There is a YouTube video by Rick from Drone World on how to do this

DJI will not add all those channels because they are not legal in many countries.

Whiskey9 Posted at 2017-7-29 17:41
If link fails above use this

The last DAT file
The last DAT file if anyone knows how to read them.  If you watch the video in slow motion you will notice the drone really shaking towards the end.  If you look closely you will see all the propellers are still on the drone.

Geebax Posted at 2017-7-29 20:06
I reckon you should have been able to get a reasonable position of the aircraft from those last few seconds of flight. But it looks very much like a lost propeller to me. If you post your flight logs through Phantomhelp and then put up a link to the results here, one of us might be able to tell you what happened.

We know the location but it did not land in street we believe it flew further into the dense bushland to the right.  We have searched were we can access vigorously many times with local police and volunteers

Whiskey9 Posted at 2017-7-30 00:39
The last DAT file
The last DAT file if anyone knows how to read them.  If you watch the video in slow motion you will notice the drone really shaking towards the end.  If you look closely you will see all the propellers are still on the drone.

The file in that form is not much use, try using Phantomhelp instead.

Whiskey9 Posted at 2017-7-30 00:39
The last DAT file
The last DAT file if anyone knows how to read them.  If you watch the video in slow motion you will notice the drone really shaking towards the end.  If you look closely you will see all the propellers are still on the drone.

Can you get ph log. Click on link follow instructions.

http://www.phantomhelp.com/LogViewer/Upload/

DJI Thor Posted at 2017-7-29 04:32
Flight distance sometimes relates to the flight environment, we would suggest that you fly the drone in a wide and broad place. We understand how you feel it when the signal lost and drone disconnected, actually, the drone will fly back to the Homepoint if GPS signal available if you had chosen the failsafe feature as RTH. You can contact to our support to start a data analysis if unexpected thing happened.
We also have some pre-flight checklist and flight environment selecting for your reference:https://www.youtube.com/watch?v=w6Zf90zR378&index=11&list=PL8-vxWY64sBOmkQQJ2KWNL-uRBZsP43-r&t=4s
Please feel free to contact us if your drone had any problems with.

Thank you for your response, i have well over 120 flights with the drone. not saying I am an expert but pretty confident . I always do a pre check flight, always calibrate the compass before take off. I have been flying from my back yard for well over a year. This problem started after the last update was installed about 3-4 weeks ago.. I have gone to another area where I fly over open water and there I experience lost of video connection. and the line line of site is at least 5-8 miles out. I am lacking the confidence that it will perform as it has in the past.. again the area in my back yard has not changed at all..

hallmark007 Posted at 2017-7-30 02:00
Can you get ph log. Click on link follow instructions.

http://www.phantomhelp.com/LogViewer/Upload/

Here is CSV OF LOG

Whiskey9 Posted at 2017-7-30 03:19
Here is CSV OF LOG

I can't open that.

hallmark007 Posted at 2017-7-30 04:28
I can't open that.

ZIP DJIFlightRecord_2017-07-06_[11-38-43].zip (40.31 KB, Down times: 4)

2017-7-30 Upload

Click on the file name to download attach
ZIP

Whiskey9 Posted at 2017-7-30 04:46
ZIP

We don't want the actual file, upload the flight record to Phantomhelp and post a link to the file in their viewer.

hallmark007 Posted at 2017-7-30 04:28
I can't open that.

Thanks to you giving me that info for reading the logs my Phantom 4 pro was found by me 30 mins ago exactly where the log said it was. many thanks I will post other pics and video out of the drone itself later (not a pretty sight) I owe you a beer

Whiskey9 Posted at 2017-7-29 17:41
If link fails above use this

Drone was found, all propellers were still on the aircraft tho 2 front were half broken from impact with tree.  Will post the drone footage later thanks for your assistance.
LOG

hdlou94 Posted at 2017-7-30 02:42
Thank you for your response, i have well over 120 flights with the drone. not saying I am an expert but pretty confident . I always do a pre check flight, always calibrate the compass before take off. I have been flying from my back yard for well over a year. This problem started after the last update was installed about 3-4 weeks ago.. I have gone to another area where I fly over open water and there I experience lost of video connection. and the line line of site is at least 5-8 miles out. I am lacking the confidence that it will perform as it has in the past.. again the area in my back yard has not changed at all..

A compass calibration is definitely NOT NEEDED before every takeofff... Why on earth are you doing it???