Fly records problem
687 6 2017-7-31
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Lian82
lvl.4
Flight distance : 796775 ft
Italy
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Every time I update, app takes away my flights.

Yesterday I was 4 hours flight, today at 3, yesterday I had 39 flights today 28 ...

Check the log files (folder), check fly records on the app and do not match ..

In the folder there are more log files.

What is happening?

Of this step in 3 days for app I have never used my Spark

2017-7-31
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DJI Diana
Administrator
Flight distance : 2408 ft

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I would recommend you sync the flight records before you update the APP.
2017-8-1
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Lian82
lvl.4
Flight distance : 796775 ft
Italy
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DJI Diana Posted at 2017-8-1 04:22
I would recommend you sync the flight records before you update the APP.

May be the problem I have two devices: 1 Android dji go 4.1.3 and IOS dji go 4.1.5 ??
2017-8-1
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userc0ba7e4248
lvl.1
Flight distance : 714682 ft
Monaco
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Hello, I had same almost problem, DJI GO APP cancelled 2 month of fly, I'm very upset as i was flying is differente country, Any Idea how to recover it?
2017-8-1
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DJI Diana
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Lian82 Posted at 2017-8-1 05:06
May be the problem I have two devices: 1 Android dji go 4.1.3 and IOS dji go 4.1.5 ??

Yeah, that may be the problem. Are you using the same DJI account?  You can sync your flight records, then the flight records will be saved in your account.
2017-8-1
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DJI Diana
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userc0ba7e4248 Posted at 2017-8-1 10:30
Hello, I had same almost problem, DJI GO APP cancelled 2 month of fly, I'm very upset as i was flying is differente country, Any Idea how to recover it?

Have you synced those flight records before? Have you updated or reinstalled the APP before?
2017-8-1
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Lian82
lvl.4
Flight distance : 796775 ft
Italy
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I used same account.

Only different O.S. And different Version App.
Monday i fly 3 time (3 battery) but only last two flyrecord are inside the app.
2017-8-2
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