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Micro SD card problem? or?
1768 10 2017-8-1
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Septian0809
lvl.4
Flight distance : 148251 ft
Indonesia
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I just bought Micro SD card that is recommended by the DJI site for DJI Spark, it's Samsung 64 gb UHS-I Micro SDXC. The problem is when I inserted the card to the spark, the aircraft status window on DJI go 4 app will say SLOW SD CARD on the sd card remaining capacity status. And when I try to record a video, it'll only record 1:45 minutes max before it suddenly stop recording. I'll include the image to show what I mean. So is there anyone have same problem with me? if there's any how do you solve it? because just now i contacted the DJI online support they don't really give me the solution. They asked me to recalibrate the IMU and reinstall the app, and it doesn't work at all.


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2017-8-1
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crypiehef
lvl.2
Flight distance : 47707 ft
United States
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I have the same card in a security camera at home. I will try it in my Spark after work and see if I can replicate the issue. For now, try formatting it on a computer first, then see if you have the same error on the drone.
2017-8-1
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Septian0809
lvl.4
Flight distance : 148251 ft
Indonesia
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crypiehef Posted at 2017-8-1 04:55
I have the same card in a security camera at home. I will try it in my Spark after work and see if I can replicate the issue. For now, try formatting it on a computer first, then see if you have the same error on the drone.

I did, i formatted on the computer and also on the app itself. And I''m using EXFAT format for this SD because the DJI support told me so
2017-8-1
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crypiehef
lvl.2
Flight distance : 47707 ft
United States
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Septian0809 Posted at 2017-8-1 05:43
I did, i formatted on the computer and also on the app itself. And I''m using EXFAT format for this SD because the DJI support told me so

It could possibly be a bad SD card. I have gotten a few bad ones over the last few years. Try insterting the SD into your computer and running a performance test on it to see if you maintain the advertised transfer speeds.
2017-8-1
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Aerial Ant
Second Officer
Flight distance : 1249715 ft
United States
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Septian0809 Posted at 2017-8-1 05:43
I did, i formatted on the computer and also on the app itself. And I''m using EXFAT format for this SD because the DJI support told me so

Try reformatting the card to default format if it wasn't in ex-fat. It could be the card but I would try Sandisk brand.
2017-8-1
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Septian0809
lvl.4
Flight distance : 148251 ft
Indonesia
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Aerial Ant Posted at 2017-8-1 10:29
Try reformatting the card to default format if it wasn't in ex-fat. It could be the card but I would try Sandisk brand.

is this supposed to be normal? a 64 gb card but on disk utility it shows 67.11 gb capacity.

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2017-8-1
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Aerial Ant
Second Officer
Flight distance : 1249715 ft
United States
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Septian0809 Posted at 2017-8-1 20:34
is this supposed to be normal? a 64 gb card but on disk utility it shows 67.11 gb capacity.

I'm not familiar with Macs but yeah there seems to be a problem with your card. I would get a new card and return the Samsung. Alot of people use sandisk brand as it tends to be more reliable.
2017-8-1
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Bradders
Second Officer
Flight distance : 862283 ft
United Kingdom
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I have this SD card, I have 2 of them, one for my Mavic and one for my Spark, they really are the best http://amzn.to/2vs9Gvy
2017-8-1
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eylneb
Second Officer
Flight distance : 122477 ft
Malaysia
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could be a "fake" product?
2017-8-2
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Septian0809
lvl.4
Flight distance : 148251 ft
Indonesia
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eylneb Posted at 2017-8-2 00:37
could be a "fake" product?

Yeah I guess so.
2017-8-2
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$gambino$
First Officer
Flight distance : 1563980 ft
United States
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Yea u have to watch buying sdcards on ebay and other online sites SD cards are faked so bad
2017-8-2
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