I had sent a piece of equipment in to DJI for repair once before. As I recall there was a list of things I needed to do and to send that I received from DJI.
Can anyone point me to where I can get the "to do" list?
Have you got the case number? If yes, please PM me your case number and I'll check it. If not, please refer to the link below to contact the support to start a repair case. http://www.dji.com/support