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Spark just fell .....
941 11 2017-8-5
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Anuvis
First Officer
Flight distance : 1976736 ft
Greece
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I have just bought flymore combo i just updated firmware and batterys and made the test....I just fly hovering the spark and i put some clothes down in case of emergency....Guess what ...spark fell off in the clothes in the 24% battery this battery was that with the combo...Hopefully it crashes in soft clothes no warming no disconect nothiing.....I put the second battery that was with the spark and everyting was great hovering test and it just landed when battery run out.....If you want logs or black box tell me how .....

2017-8-5
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hallmark007
Captain
Flight distance : 7602881 ft
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Ireland
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You should first sync your flight to dji cloud in your app, contact a moderator here by PM and ask them to have a look at your log.

If you want yo can also upload your log to link below and follow instructions and come back here and post link.

http://www.phantomhelp.com/LogViewer/Upload/
2017-8-5
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Indi91
lvl.3
Flight distance : 103973 ft
Malaysia
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Want to know what caused it too
2017-8-5
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Anuvis
First Officer
Flight distance : 1976736 ft
Greece
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Indi91 Posted at 2017-8-5 04:53
Want to know what caused it too

second flight with the battery that fell first time no problep...
2017-8-5
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Szwedu
Second Officer
Flight distance : 98668 ft
Poland
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logs are on your mobile , in DJI folder , lets have a look.
2017-8-5
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Anuvis
First Officer
Flight distance : 1976736 ft
Greece
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Well the logs of the incident are empty....The only logs i have are from my 2 seconds flights....I have sync dji app... http://www.phantomhelp.com/LogViewer/8NZP5H7A3ZSE46R1PWGT/
2017-8-5
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bkzg
lvl.1
Flight distance : 51739 ft
Hong Kong
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Only the data on mobile is not enough. Don't fly anymore otherwise your log on drone will be washed out.  Keep the drone and battery that fell with the drone, and contact DJI CS. Let them know what happen they will guide you to provide more flight data. I guess they will also ask you for the battery for further analysis.
2017-8-5
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DJI Thor
Administrator
Flight distance : 13602 ft
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We are sorry to hear about this case. Please sync your flight records and export the flight data on the drone then contact our support to start a ticket.
Here’s the link to contact us: http://www.dji.com/support
Also got the tutorials for your reference:

2017-8-6
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Kyokushin
Captain
Flight distance : 296378 ft
Poland
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I am almost sure its a quality control and hardware issue.

Some of sparks are flying like a mad in sport mode, and some are falling just hovering.

Question is rather - its an issue in copter or issue in battery. I have hope its battery, then DJI would be just recall batteries, not all sparks.

I saw similar things in life few times. By the temperature some a solder was stopping to conduct electricy. In most it was caused by an using of unleaded solder. Replacing solder to new was helped.
In a case of spark problem - replacing a solders is rather not possible, rather replace electronic boards.
2017-8-6
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hallmark007
Captain
Flight distance : 7602881 ft
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Ireland
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Anuvis Posted at 2017-8-5 05:30
Well the logs of the incident are empty....The only logs i have are from my 2 seconds flights....I have sync dji app... http://www.phantomhelp.com/LogViewer/8NZP5H7A3ZSE46R1PWGT/

First off the area you were flying is totally unsuitable to be flying spark or any other drone, it looks like a concrete roof, and my guess is it has much rebar concrete, this is going to cause much problems for your compass which will have a serious effect on gps, you never had enough gps to fly your AC was always in Atti mode.
I don't know why it fell to the ground because your log ends early, but I am pretty sure if you got your AC up in the air you would have had serious compass problems and would likely have crashed or lost your AC.

You need to go to an open space free of any hazards and test your AC out properly, take your time take note of what's happening and don't take off until you have minimum 12 satellites.
2017-8-6
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Kyokushin
Captain
Flight distance : 296378 ft
Poland
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When your spark and batteries was manufactured?
You may check it here: http://djiserialdecoder.x10host.com
2017-8-6
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$gambino$
First Officer
Flight distance : 1563980 ft
United States
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Pretty cool tool. Mine was made mon may 15 2017
2017-8-6
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