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Where is the serial number located on the Osmo Mobile?
7164 9 2017-8-5
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JonBowen
lvl.1
Flight distance : 177231 ft
United States
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Hello. Where is the serial number located on the Osmo Mobile? Thanks.
2017-8-5
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DJI Mindy
Administrator
Flight distance : 7 ft
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It's on the cover of battery compartment beginning with 0BSXXXXXXXXXX.
2017-8-6
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bfarnham100
lvl.1
Flight distance : 951 ft
United States
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Nope that is the SN of the HANDLE. I have tried to buy the Osmo Shield protection, and it requires BOTH serial numbers - handle and gimbal. The OBS number on the bottom battery lid is fo rthe handle, not the  gimbal. I'd really like to know where to find the SN of the gimbal.
2017-8-18
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fans5d5741ef
lvl.1
United States
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I am also trying to purchase OSMO shield for mine and the purhcase link will not move forward without entering  the camera / gimbal serial # which doesnt exist on the gimbal
2017-9-16
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fans5d5741ef
lvl.1
United States
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fans5d5741ef Posted at 2017-9-16 14:41
I am also trying to purchase OSMO shield for mine and the purhcase link will not move forward without entering  the camera / gimbal serial # which doesnt exist on the gimbal

I found it its on the left side of the camera holder plate
2017-9-16
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DJI Mindy
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Flight distance : 7 ft
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fans5d5741ef Posted at 2017-9-16 14:51
I found it [view_image]its on the left side of the camera holder plate

The serial number of handle located in the bottom of the battery compartment, have you found it and purchased Shield?
2017-9-17
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EJ205
lvl.1
United States
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I was able to purchase, if they had this picture on the purchasing area of the site, it would have saved me some time and grief
http://tinypic.com/r/o01d3s/9

Gimbal Serial

Gimbal Serial
2017-9-17
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RPAS
lvl.2
Flight distance : 1641696 ft
Australia
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I've tried both the gimbal number (bluetooth) and the battery/handle numbers and says does not exist. This is crazy!
2017-12-8
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Car Crazy Guy
New
United States
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RPAS Posted at 2017-12-8 16:59
I've tried both the gimbal number (bluetooth) and the battery/handle numbers and says does not exist. This is crazy!

I can't get it to work either.. What do we do here?
2017-12-14
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DJI Mindy
Administrator
Flight distance : 7 ft
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Car Crazy Guy Posted at 2017-12-14 00:04
I can't get it to work either.. What do we do here?

Hi there, do you mean you would like to purchase the Osmo Shield but the serial number doesn't work, right?
The Osmo Shield is only available for an Osmo meeting the following requirements:
1.Brand new
2.Activated less than 30 days.
If you have activated the Osmo Mobile over 30 days, please send email to djicare@dji.com for further assistance, thank you.
2017-12-15
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