Erin Radford
lvl.1
United States
Offline
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We have the exact same problem.
M600 (not the pro version but we have 3 antennas)
Zenmuse X5
I updated the M600 firmware, Lightbridge 2 firmware, the RC firmware, and the X5 firmware about 3 weeks ago. I've been fighting with tech support ever since trying to solve the camera firmware problem.
I've actually gotten the DJI Go app to stop saying that the camera needs an update a few times but that will only last 1 power cycle, then it's back to saying it needs an update.
Most of the time I power on the bird and get the "No Image Transmission" message. I can fix it by going to the HD settings & running the bandwidth allocation down, then I switch from LB to EXT and I can get video feed again.
The problem is, I don't use DJI Go for any commercial work. I use AutoPilot by Hangar. In the AutoPilot app, I cannot get video feed. AutoPilot says setting the bandwidth allocation to 10% will fix it. I do that in Dji Go but as soon as I leave the DJI Go app, the bandwidth reverts to 0% - basically, AutoPilot's "fix" doesn't work. I can get video feed in AutoPilot's beta version of their app but the app always crashes. Actually, the standard version of AutoPilot has been crashing a lot since the firmware update. They claim it's because I'm running an Ipad Mini 4, they say it's too old but the timing is odd - this all went to hell when I did the M600 firmware update.
If you can get by using DJI Go or DJI GS Pro, you can get live video by running the bandwidth allocation down & switching to external. However, it doesn't seem like any 3rd party apps work anymore.
I hope that helps you a little bit. When I did phone support with DJI, they told me that they were aware of the X5 camera issue. They said that the M600 firmware had a bad package in the update and that they'd fix it on the next update but they couldn't tell me when the next update would be.
You may be having this problem too, since the camera update problem, my gimbal settings often disappear. To get them back, you can relink the controller but that's annoying because you have to pop the top cap off to get to the link button. Another way to get the gimbal settings back is to:
Power on RC
Power on M600
Establish that gimbal settings are missing
Power off M600
Leave RC on
Power on M600 and your gimbal settings will come back. |
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