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Why is my phone being filled with these files DJI Go 4
2418 14 2017-8-11
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fans99d24711
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My phone has antwhere from 8-10 files for each day called "log-2017-08-11(10912).txt". Of course the date and number in the file name change accordingly. However I have them even for days that I have not accessed the app or AC. They add up to hundreds of files. Has anyone seen this or know why this is doing this even when the app is not being used. This is the text contained inside this particular file. Each file is around 2.71 kb.


e: 00:11:14  onCreate disconnect
e: 00:11:14  disconnect
e: 00:11:15  getList product_id=rc002
e: 00:11:15  getList product_id=wm100
e: 00:11:16  ********check*******exec collectDeviceInfoOffline
e: 00:11:16  UpDeviceInfoCollector startOffline
e: 00:11:16  doneOffline device1=wm100
e: 00:11:16  doneOffline device2=unknow
d: 00:11:16  onStrategyCollectListOver aircraftStatus=wm100
d: 00:11:16  initFirmwareGroup groupKey=RC
d: 00:11:16  ***************************************ConnectP4RC******************************************
d: 00:11:16  DM368 getCfgCallBack start isToLocal=true
d: 00:11:16  getcfg flycVersion=01.00.0500
d: 00:11:16  ***************************************ConnectP4RC******************************************
d: 00:11:16  daemonTimer serverCfgGetted=true deviceCfgGetted=true
d: 00:11:16  isAllSetted()=true
d: 00:11:16  up daemonTimer curAntirollback=0 antirollback=0
d: 00:11:16  up daemonTimer curAntirollbackExt=cn:2 antirollbackExt=cn:2
d: 00:11:16  up daemonTimer mCountryCodeMem=us
d: 00:11:16  up daemonTimer curAntirollback=0 antirollback=0
d: 00:11:16  up daemonTimer curAntirollbackExt=cn:2 antirollbackExt=cn:2
d: 00:11:16  up daemonTimer mCountryCodeMem=us
d: 00:11:16  up daemonTimer curAntirollback=0 antirollback=0
d: 00:11:16  up daemonTimer curAntirollbackExt=cn:2 antirollbackExt=cn:1
d: 00:11:16  up daemonTimer mCountryCodeMem=us
d: 00:11:16  serverCfgGetted=true cfgModel=dji.dbox.upgrade.p4.model.DJIUpCfgModel@956b494
d: 00:11:16  up daemonTimer curEnforce=0 enforce=0
d: 00:11:16  up daemonTimer curEnforceExt=cn:2 enforceExt=cn:2
d: 00:11:16  up daemonTimer mCountryCodeMem=us
d: 00:11:16  up daemonTimer isNeedLock=false
d: 00:11:16  wm100 latestCfgModel=0 cfgModel=0
d: 00:11:16  wm100 latestCfgModel=0 cfgModel=0
d: 00:11:16  wm100 latestCfgModel=01.00.0500 cfgModel=01.00.0500
d: 00:11:16  wm100 isNeedUpgrade false isNeedLock false
d: 00:11:17   isNeedLock aircraftStatus==null=false

2017-8-11
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Aeromirage
Second Officer
Flight distance : 1778045 ft
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United States
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Hmmmm.................. Your spark or your phone is either haunted ..... or possessed!!
2017-8-11
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fans99d24711
lvl.2
United States
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Aeromirage Posted at 2017-8-11 17:30
Hmmmm.................. Your spark or your phone is either haunted ..... or possessed!!

Have you checked your android phone with a files app that actually shows all file on your device?
2017-8-11
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DJI Susan
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May I know which type of your mobile? How about re-installing the APP or changing to another recommended mobile? I'd like to look into it.
2017-8-11
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fans9ea9c44f
lvl.4
Flight distance : 22129 ft
United Kingdom
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I too get masses of these fles on android. I run a motorola which works well but as others say range is pathetic.
On 2.4 it's reasonable but too much hassle to set each time with otg cable. It really should be  seamless or wh is 2.4 there at all?
2017-8-12
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fans9ea9c44f
lvl.4
Flight distance : 22129 ft
United Kingdom
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Hi again. These files are something to do with flight logs. I deleted all of them , about 350 , and no flights were then shown on the dji go 4 app's list. But then the tablet re sync'd on its own and all files were then restored from the cloud. Whether they can permanently be deleted I don't know.
2017-8-12
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fans99d24711
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DJI Susan Posted at 2017-8-11 22:52
May I know which type of your mobile? How about re-installing the APP or changing to another recommended mobile? I'd like to look into it.

Samsung Galaxy S5. It creates the file even on days that I do not use the app or A\C.
2017-8-14
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fans99d24711
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fans9ea9c44f Posted at 2017-8-12 15:31
Hi again. These files are something to do with flight logs. I deleted all of them , about 350 , and no flights were then shown on the dji go 4 app's list. But then the tablet re sync'd on its own and all files were then restored from the cloud. Whether they can permanently be deleted I don't know.

I could understand on the days I open the app and/or connect to the A/C but not on days that I never use the app. I haven't used the app for an entire week yet I have 6-9 files for each day. Maybe I'll try to delete the app and re-install see what happens.
2017-8-14
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DJI Susan
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fans99d24711 Posted at 2017-8-14 04:59
Samsung Galaxy S5. It creates the file even on days that I do not use the app or A\C.

Noted with thanks! Please let us know whether re-install works or not.
2017-8-16
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fans99d24711
lvl.2
United States
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I deleted the app and re installed. It is still doing it. 8-14-17 12 files, 8-15-17 6 files 8-16-17 6 files. I can't believe mine is the only one doing this. I wish some other android users would check. its in the cache files but do not delete when you clear app cache.
2017-8-16
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DJI Susan
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fans99d24711 Posted at 2017-8-16 06:02
I deleted the app and re installed. It is still doing it. 8-14-17 12 files, 8-15-17 6 files 8-16-17 6 files. I can't believe mine is the only one doing this. I wish some other android users would check. its in the cache files but do not delete when you clear app cache.

I have forwarded to our engineers for further analysis. And we will keep you posted.
2017-8-26
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Montfrooij
Captain
Flight distance : 2560453 ft
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Netherlands
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fans99d24711 Posted at 2017-8-16 06:02
I deleted the app and re installed. It is still doing it. 8-14-17 12 files, 8-15-17 6 files 8-16-17 6 files. I can't believe mine is the only one doing this. I wish some other android users would check. its in the cache files but do not delete when you clear app cache.

Maybe other users just don't notice this.
On default there is no explorer to find these files on android phones.
(at least not on the ones I had)
2017-8-27
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S-e-ven
First Officer
Flight distance : 5922034 ft
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Thailand
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How about the path, where DJI is putting these data?
2017-8-27
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fans579d64b0
New
Flight distance : 30518 ft
United Kingdom
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DJI Susan Posted at 2017-8-26 19:47
I have forwarded to our engineers for further analysis. And we will keep you posted.

Hello. This is still a problem.
2023-7-14
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DJI Susan
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fans579d64b0 Posted at 7-14 09:12
Hello. This is still a problem.

Hi there, could you please tell me the DJI app and drone model, and your phone model, and send one of the files to me? Thank you.
2023-7-14
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