HoverGuy
lvl.3
Flight distance : 220197 ft
United States
Offline
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DJI Thor Posted at 2017-8-17 00:32
Just to verify, is it the range be limited to 99 feet both for height and distance? If it is, please check and switch off the Beginner Mode. If the distance has no limitation, check your flight height settings. If the distance is limited to 164 feet, then it is a log in question. I'll help to check. Please point out which is your case for a better confirmation.
Thor,
Thank you for your reply. It is limited to height and distance, like the app is not logged in. However if I fly with only 1 set of goggles or without goggles, I can fly with no restrictions. I believe the issue is when 2 pairs of goggles are bound, the app does not work properly.
To further reinforce that fact, when 2 sets of goggles are logged in I am unable to change app settings such as return to home, Height, etc. If I change those setting they do not stay when you change app tabs. Hope you can help with this, Have thousands tied up with this stuff and cannot fly. When I spoke to a DJI customer service rep (Bobby) he told me this was a known Issue and an app update and Mavic firmware update were in the works.
I volunteered to become a beta tester for this issue, but have heard nothing back. Can you please look into this for me? Should a case number be started for this issue? Thank You, Louie |
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