SuperCurro
lvl.2
Flight distance : 2357828 ft
Spain
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Chema_po Posted at 2017-8-21 06:45
Supercurro, imagine my case ... 2 days old spark .. taking off from my hand for a selfie and dron flies away 5-6m until propeller smashes against a pipe. DJI Support decision flow and verdict: no log, no crash, no responsability, no warranty: 120€ quotation.
No crash but 2 motors damaged ? .. uhmm ...hears strange, or not?.
I'm in the same case, the 1st day fly indoors without problem, 2º day fly outdoors, press pause button and crashed... No data log so no warranty, (only 60 €), the video, the logs, I have everything but they say they are not responsible of, I could understand the damage in the gimbal, but the internal fan????
So I'm very disappointed, it is evident that DJI doesn’t offer any kind of warranty, If you consider also the fallings down like a brick... this is bad for DJI trade.
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