braincambre500
lvl.1
United States
Offline
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All this talk about motors and no one has completed the story by saying...should a motor go bad...for any reason, does DJI sell an arm and motor for replacement (at a cost) here in the USA. I saw these replacement parts on Amazon, but they are all from different companies in China and not certified DJI. I was about to buy the product from B&H, out of New York City, but they also do not have DJI replacement parts for the arm and motor...or just the motor. That's not good customer service, since it's just a matter of time before the motor goes bad (for whatever reason) being that is the ONLY mechanical device on the drone. I hesitate to purchase it because of this important fact.
So...that being said...someone please help me in understanding WHY DJI does not sell this important part. Of all the products out there in the world, great companies ALWAYS tries to satisfy the buyer. That is what good company's do. I have been in photographer for a long time and not once did CANON ever put their customers in a dilemma buy not helping them in some way. I will call DJI today and find out why these motors are not on their list of things to purchase, should a motor become bad. I will reply back and let everyone know why this is.
With respect,
Patrick Cambre
P.S. If you would like to call me on the phone and discuss this, my phone number is 337-385-7589 here in the USA. I would really like to purchase the Mini 3, should I not be thinking of something that someone else may offer me. |
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