DJI Diana
Administrator
Flight distance : 2408 ft
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WidescreenVisio Posted at 2017-8-19 06:11
Yes, I have contacted the Support - my request number is 695776. However, I actually cannot download the flight data for some reason. I hit download and at one point it says the compression failed and other times it doesn't even start downloading (the download bar does not move at all). That is why I only have the black box information.
The Support will reply your email soon, then create a case for you. Have you tried to reinstall the DJI Assistant 2, the export the data again? Besides, you can only export the data of this flight, no need to export all of them. |
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