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734 21 2017-8-19
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Charli27
lvl.2
Australia
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Hi guys Im new to the forum and new to the world of Drones
Just purchased my frist drone a Mavic and looking forward to getting to know the drone and you guys on the forum
Cheers
2017-8-19
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Lucas775
Captain
Flight distance : 12039117 ft
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United States
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Welcome to the drone world.  If you have any question this is the place to ask and one most important advice is to read the manual over and over again.  Welcome!
2017-8-19
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Eagle_Eye
First Officer
Flight distance : 4137720 ft
United States
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Welcome
2017-8-19
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hallmark007
Captain
Flight distance : 5344642 ft
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Ireland
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Hey Charli27, your welcome to the forum, your gonna love that bird...
2017-8-19
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Garreth
lvl.1
Flight distance : 95568 ft
United Kingdom
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Hi newbie here. I have a mavic pro and have been using the controller along with my samsung S7 edge fine. Today however I get a message saying unsupported display using the app, any ideas?
2017-8-19
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PilotSmith
Second Officer
Flight distance : 695476 ft
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United States
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Your going to love it. If you have questions post
2017-8-19
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Charli27
lvl.2
Australia
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Thanks to everyone for the welcomes it much appreciate... As i start to unpack the mavic and read the manual I'm sure that I will have many questions to ask you all
2017-8-19
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DJI Diana
Administrator
Flight distance : 2408 ft

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Garreth Posted at 2017-8-19 10:52
Hi newbie here. I have a mavic pro and have been using the controller along with my samsung S7 edge fine. Today however I get a message saying unsupported display using the app, any ideas?

Replied your own thread, check it, please!
2017-8-19
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DJI Diana
Administrator
Flight distance : 2408 ft

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Welcome, Charli27, hope you can enjoy the drone, happy flying!
2017-8-19
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Dougb 9
lvl.1
Australia
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DJI Diana Posted at 2017-8-19 22:56
Welcome, Charli27, hope you can enjoy the drone, happy flying!

What a disappointment!  Received my new Mavic on Friday 18 Aug 17, charged the batteries, switched it on and all seemed to be working correctly including the camera. Did all the recommended firmware upgrades on both AC and Controller to Ver 03.0900 from 03.0800. Calibrated the compass and IMU, start AC for first flight but now the camera doesn't work. Message on the screen "No Image Transmission Signal" Tried to revert to the earlier version of software but update failed at 53 percent with the message "Update failed Undefined 0X020104" Tried to re-install ver 0900 but it also failed.
Overall Status: Air Encoder Error (0x800000) Restart Aircraft - Contact DJI Support if it persists after restart.

If you are out there DJI, please comment.
2017-8-20
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Garreth
lvl.1
Flight distance : 95568 ft
United Kingdom
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DJI Diana Posted at 2017-8-19 22:56
Replied your own thread, check it, please!

Ok sorry just learning all of this haha
2017-8-20
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Bekaru Tree
Captain
Flight distance : 14768330 ft
South Africa
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Garreth Posted at 2017-8-19 10:52
Hi newbie here. I have a mavic pro and have been using the controller along with my samsung S7 edge fine. Today however I get a message saying unsupported display using the app, any ideas?

hey gareth - start a new thread with yr question - it is currently wrapped up in another thread with an unrelated title - sorry i do not have an answer to yr question.
2017-8-20
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Bekaru Tree
Captain
Flight distance : 14768330 ft
South Africa
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Charli27 Posted at 2017-8-19 16:56
Thanks to everyone for the welcomes it much appreciate... As i start to unpack the mavic and read the manual I'm sure that I will have many questions to ask you all

hey charli - welcome - my newbie advise is always - watch out for the wind - not relevant to many fliers but where wind is a frequent factor, i suggest u pay some attention to understanding the dynamics .
guideline 1 - if you can hear the wind in yr ears - then start paying extra attention - flying in more than 10m/s wind is high risk (of flyaway)
guideline 2 - the wind is almost always stronger higher up (in a zone where there are no visual signs)
guideline 3 - if flying in wind be sure to be upwind from home point and not downwind.
guideline 4 - if you get caught in a sudden wind switching to sport mode will help a lot - practice in sport mode is important to be able to handle the drone in wind
2017-8-20
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DJI Diana
Administrator
Flight distance : 2408 ft

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Dougb 9 Posted at 2017-8-20 01:48
What a disappointment!  Received my new Mavic on Friday 18 Aug 17, charged the batteries, switched it on and all seemed to be working correctly including the camera. Did all the recommended firmware upgrades on both AC and Controller to Ver 03.0900 from 03.0800. Calibrated the compass and IMU, start AC for first flight but now the camera doesn't work. Message on the screen "No Image Transmission Signal" Tried to revert to the earlier version of software but update failed at 53 percent with the message "Update failed Undefined 0X020104" Tried to re-install ver 0900 but it also failed.
Overall Status: Air Encoder Error (0x800000) Restart Aircraft - Contact DJI Support if it persists after restart.

Sorry to read on it, you may need to send it in for diagnosis, please contact the Support to start a case. They will tell you how to send it in. If you purchased it from a reseller, please contact the reseller, see if they can replace it for you. http://www.dji.com/support
2017-8-20
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Mari
Captain
Flight distance : 1137402 ft
Netherlands
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@DJI Diana, Please separate posts from Doughb 9 from this thread  and then answer them... keeps this thread nice and clean...
2017-8-20
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Charli27
lvl.2
Australia
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Bekaru tree thanks so much for the tips on the wind much appreciated

If anyone else has some good tips for newbies please don't hesitate to share with me
2017-8-20
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DJI Diana
Administrator
Flight distance : 2408 ft

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Charli27 Posted at 2017-8-20 22:16
Bekaru tree thanks so much for the tips on the wind much appreciated

If anyone else has some good tips for newbies please don't hesitate to share with me

There are many tutorial videos on Youtube, I think they are helpful. Here is one of them below for your reference.
2017-8-21
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DJI Diana
Administrator
Flight distance : 2408 ft

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Mari Posted at 2017-8-20 20:08
@DJI Diana, Please separate posts from Doughb 9 from this thread  and then answer them... keeps this thread nice and clean...

Sorry, it can't be separated, I've answered them,  will do our best to help them out.
2017-8-21
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Charli27
lvl.2
Australia
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DJI Diana Posted at 2017-8-21 00:13
There are many tutorial videos on Youtube, I think they are helpful. Here is one of them below for your reference. https://www.youtube.com/watch?v= ... m-tX4cnvzX&index=12

Cheers DJI Diana
2017-8-21
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DocAraxá
First Officer
Flight distance : 202283 ft
Brazil
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Dear Charli27,

It is a pleasure to have new pilots growing this awesome community.
Here you will find great pilots with large experience and very gentle and kind guys. Of course, you could find some trolls…rsrsrsr…(they are everywhere).
But it is part of the game.
I will give you my concerns: fly with responsible. That is the main thing you must do.
Read the manual. It is worth.
Be careful with the wind, as @Bekaru Tree mentioned above.
And don’t be panic with all the disclaims you will find on the threads here.
Here is the place for complaints. It doesn’t mean that the bird you bought is bad!
Learn with someone’s thoughts. Even if it sounds strange to you, will be an opportunity to be a better pilot.
And mainly: enjoy your drone’s experience. It will give you funniest moments ever.
Cheers.
2017-8-21
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Charli27
lvl.2
Australia
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Thanks DocAraxa
2017-8-21
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Mari
Captain
Flight distance : 1137402 ft
Netherlands
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DJI Diana Posted at 2017-8-21 00:14
Sorry, it can't be separated, I've answered them,  will do our best to help them out.

Does this forum don't have this option or do you moderators have no permission to do this. It's a pitty, now other forum members hi-jack posts and that doesn't make in any more readable...
2017-8-21
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