Please select Into the mobile phone version | Continue to access the computer ver.
RAW Files Not Opening
1135 6 2017-8-20
Uploading and Loding Picture ...(0/1)
o(^-^)o
Skyhawk991
lvl.1
Flight distance : 2113 ft
United Kingdom
Offline

I've taken my first photos with my new Mavic Pro and had RAW set but when I imported them to my iMac all I see is a black image. All of the EXIF metadata is there in the image but I just cannot see the image itself.
I dont use any Adobe photo editing software just the Photos App on my iMac, I can see Videos and JPG files but not RAW.
Mac OSX Sierra 10.12.6
Photos v2.0
Mavic Pro v 1.03.0900
DJI Go App v 4.1.5

I had a similar problem a few years ago when I used to use Aperture and my Nikon D800 was initially not supported until Apple released  an update to their Raw Converter.

Anyone else with the same issue?
2017-8-20
Use props
DJI Diana
Administrator
Flight distance : 2408 ft

Offline

Could you please upload an original RAW image from the SD card to the Dropbox? I'd like to check if there is anything wrong with the RAW files.
2017-8-20
Use props
Tealk
Second Officer
Flight distance : 427815 ft
Romania
Offline

You need a plugin for adobe...i am searching to for a plugin cose i use CS3
2017-8-20
Use props
Andicot
lvl.3
Flight distance : 1137044 ft
Italy
Offline

is a bug of firmware version after 0700, the preview of the raw is corrupted. You can downgrade to 0700 for the future and try to open the existing raw with adobe camera raw.
2017-8-20
Use props
Ex Machina
Captain
Flight distance : 1753100 ft
United States
Online

There are two separate but related issues with RAW files and later versions of Sierra, see my thread MacOS Sierra 10.12.5 vs. DNG? [WORKAROUND].
2017-8-20
Use props
Skyhawk991
lvl.1
Flight distance : 2113 ft
United Kingdom
Offline

Tealk Posted at 2017-8-20 02:40
You need a plugin for adobe...i am searching to for a plugin cose i use CS3

I'm not putting any Adobe software on my iMac as I don't need it.
2017-8-21
Use props
Andicot
lvl.3
Flight distance : 1137044 ft
Italy
Offline

This bug is solved with last september firmware?
2017-10-1
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules