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How do I link my Osmo to my DJI forum account?
817 10 2017-8-21
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dezign999
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Flight distance : 27297 ft
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My Spark is linked to my forum account, but how do I also link my Osmo?
2017-8-21
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DJI Mindy
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When did you purchase Osmo? Please try to enter your personal homepage once to see if Osmo can be synced.
2017-8-22
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dezign999
lvl.3
Flight distance : 27297 ft
United States
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DJI Mindy Posted at 2017-8-22 03:29
When did you purchase Osmo? Please try to enter your personal homepage once to see if Osmo can be synced.

I got my OSMO last year. I tried entering my personal homepage and it does not show up. I also tried it in-app while my OSMO was connected. My OSMO-Mobile has been tied to my account, but not my original OSMO. Is there any way to enter the product ID number or something?
2017-8-24
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DJI Mindy
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dezign999 Posted at 2017-8-24 07:18
I got my OSMO last year. I tried entering my personal homepage and it does not show up. I also tried it in-app while my OSMO was connected. My OSMO-Mobile has been tied to my account, but not my original OSMO. Is there any way to enter the product ID number or something?

We have helped to sync the Osmo Mobile to your Forum account, please check.
2017-8-25
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dezign999
lvl.3
Flight distance : 27297 ft
United States
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DJI Mindy Posted at 2017-8-25 03:00
We have helped to sync the Osmo Mobile to your Forum account, please check.

Hi Mindy, my Osmo Mobile was already synced no problems. It is my original Osmo which will not sync to my forum account. Would you like a serial number for it? I am sorry if I was not clear about this.
2017-8-25
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DJI Mindy
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dezign999 Posted at 2017-8-25 06:06
Hi Mindy, my Osmo Mobile was already synced no problems. It is my original Osmo which will not sync to my forum account. Would you like a serial number for it? I am sorry if I was not clear about this.

I see, sorry that I didn't read clearly about your last post, please provide the serial number, I will contact our operation admin to assist.
2017-8-26
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dezign999
lvl.3
Flight distance : 27297 ft
United States
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DJI Mindy Posted at 2017-8-26 01:58
I see, sorry that I didn't read clearly about your last post, please provide the serial number, I will contact our operation admin to assist.

Do I direct message you the serial number, or post it here?
2017-9-1
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DJI Mindy
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dezign999 Posted at 2017-9-1 13:00
Do I direct message you the serial number, or post it here?

Please PM me, thanks.
2017-9-4
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Smaxta
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Flight distance : 5075 ft
Ukraine
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DJI Mindy Posted at 2017-9-4 02:01
Please PM me, thanks.

Dear Mindy, I have the very same issue with my Osmo+. It's not registering to account over the app. Can you be so kind to help.
2017-9-18
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DJI Mindy
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Smaxta Posted at 2017-9-18 14:50
Dear Mindy, I have the very same issue with my Osmo+. It's not registering to account over the app. Can you be so kind to help.

The issue has been reported to our operation admin to look into, will keep you updated.
2017-9-19
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Smaxta
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Flight distance : 5075 ft
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DJI Mindy Posted at 2017-9-19 00:51
The issue has been reported to our operation admin to look into, will keep you updated.

Dear Mindy, do you have any update on above? Thanks in advance.
2017-10-5
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