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Spark getting no distance even with controller
5499 23 2017-8-23
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Jason Children
lvl.1
Flight distance : 64547 ft
South Africa
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Hey guys,
Before I have a *&^% fit with the lads at DJI I just wanted to check im not doing anything stupidly wrong.
I have done the new firmware update but as yet (due to weather) have not tested it. Although I dont see any notes in the upgrade about fixing my problem.
Firstly I have tried this with an OTG cable also but when i fly the spark (always line of sight and away from building ie beach) I cant get further than around 100meters. Infact i start getting video signal issues at about 50 meters and by the time i get to 100 or so meters I cant see any video. I still have remote control of the drone but the video feed is gone and |I am too nervous to push it further so i fly it back. Antenas are up and paralel aimed at the drone.

Here is my issue.....I see guys getting over 2000 meters with the spark.....I dont need anything like that for video work but i need to at least get a few hundred meters distance.

Any ideas would really be amazing.

Frustrated!!!!
2017-8-23
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vasi
lvl.2
Flight distance : 16099 ft

Hungary
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Try 2.4 ghz instead of 5.8 with this methodhttp://forum.dji.com/thread-104427-1-1.html

2017-8-23
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fansa7dc5944
Second Officer
Flight distance : 50988 ft
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Thailand
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Forget about 2,000 m. In neighborhood, you cannot expect long distance. 100-300 m. is great BUT you'd better not fly there. Go to huge park or somewhere away from people and traffic. You will get great range.
2017-8-23
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Jason Children
lvl.1
Flight distance : 64547 ft
South Africa
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vasi Posted at 2017-8-23 08:13
Try 2.4 ghz instead of 5.8 with this methodhttp://forum.dji.com/thread-104427-1-1.html

I have tried both and get the same result
2017-8-23
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Jason Children
lvl.1
Flight distance : 64547 ft
South Africa
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fansa7dc5944 Posted at 2017-8-23 08:15
Forget about 2,000 m. In neighborhood, you cannot expect long distance. 100-300 m. is great BUT you'd better not fly there. Go to huge park or somewhere away from people and traffic. You will get great range.

I was flying on a very open beach far away from houses and suburbs
2017-8-23
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lafoto
Second Officer
Flight distance : 1402680 ft
Portugal
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I get: 200m in 5.8Ghz and 400m in 2.4Ghz without video lost
2017-8-23
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Jason Children
lvl.1
Flight distance : 64547 ft
South Africa
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lafoto Posted at 2017-8-23 08:28
I get: 200m in 5.8Ghz and 400m in 2.4Ghz without video lost

I would be totally happy with that. it would be perfect for my needs, but 50m video feed and 100meters no image at all is rough
2017-8-23
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lafoto
Second Officer
Flight distance : 1402680 ft
Portugal
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Jason Children Posted at 2017-8-23 08:31
I would be totally happy with that. it would be perfect for my needs, but 50m video feed and 100meters no image at all is rough

Are you in android?
2017-8-23
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Jason Children
lvl.1
Flight distance : 64547 ft
South Africa
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Yes. i have a LG G4
2017-8-23
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lafoto
Second Officer
Flight distance : 1402680 ft
Portugal
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get wifi analyzer and check for interferences...

chanel

chanel
2017-8-23
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Spyder
lvl.1
United Kingdom
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Log out of your account in the app and then log back in - that should resolve your issues.


2017-8-23
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S-e-ven
Captain
Flight distance : 5835331 ft
Thailand
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I think, the LG G4 is not really doing a good job, with our spark!
And I know, I have one, too.
I had a 1km flight to the west, with video and everything, but 20m to the right, it went laggy , black, ......
With the LG G4.
Tryed the OP5 instead: worked
Also the LG G4 is very picky with OTG cable. Mine gets almost only connected with a old original Note 2 Data/Charger cabel

Was it looking like this?
btw, the aircraft responded to all commands, I only did not see anything on the G4!




2017-8-23
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fansfa28919b
lvl.1
Flight distance : 10748 ft
United Kingdom
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I feel your pain as I get about 150m and then lose RC signal (iPhone connected to RC with an OTG cable) and the Spark then does a RTH. I've checked not in Beginner mode, enabled max distance to 5,000m and flown the drone in an open field). It's happened in both the UK and France.
2017-8-23
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lannes
Captain
Flight distance : 4465 ft
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Australia
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What are the distances your all getting without the OTG ?
2017-8-23
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Nemroig
lvl.3
Flight distance : 192930 ft
Spain
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S-e-ven Posted at 2017-8-23 10:09
I think, the LG G4 is not really doing a good job, with our spark!
And I know, I have one, too.
I had a 1km flight to the west, with video and everything, but 20m to the right, it went laggy , black, ......

S-e-ven, that recording is scary, losing the connection so many times ...

What application do you use to record the mobile screen?

Thanks
2017-8-23
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S-e-ven
Captain
Flight distance : 5835331 ft
Thailand
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But "only" the video connection. And that day, setup done in that corner
The RC-connection was fine, in the 10-20m distance.
I had no trust, to fly it any further.
I just could not get the LG work at that day with otg.
But the OP5 was fine, 5 minutes later and via otg (could not make that work without, that day)
As was the LG 2h later at a "far, far away" location in wifi-mode

The screenrecorder :
https://play.google.com/store/ap ... screenrecorder.free

2017-8-23
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Indi91
lvl.3
Flight distance : 103973 ft
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I managed to fly yesterday to 500m with Wifi, i think it can go more, but i didnt dare as it was almost night. I had abit boxy video from start, maybe because of low light. In any case, tomorrow, i will try one advice which i tried with OTG and it worked, that is first, connect all devices with each other as normal. The press the power button for 3 sec till hear 1 beep. Relink RC with the fn+pause+C button. It should bring clear image.Edit: Typo
2017-8-23
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DJI Diana
Administrator
Flight distance : 2408 ft

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Are you able to use the RC to control the drone when the video feed is lost? Please try to fly the drone with other mobile devices, see if it is better.
2017-8-23
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DJI Diana
Administrator
Flight distance : 2408 ft

Online

fansfa28919b Posted at 2017-8-23 12:22
I feel your pain as I get about 150m and then lose RC signal (iPhone connected to RC with an OTG cable) and the Spark then does a RTH. I've checked not in Beginner mode, enabled max distance to 5,000m and flown the drone in an open field). It's happened in both the UK and France.

You can try to adjust the antennas during the flight. See if it is better.
2017-8-23
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WilfredFireStee
Captain
Flight distance : 182215 ft
United States
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EXACTLY my issue 100%!!!! I've made an annoying amount of posts about the very same problem, in fact since the update i'm lucky if i even get past 50M without same video signal / latency problems. It's as you say incredibly frustrating and makes you fly with fear and caution rather than fun and excitement!!!! I've been flooding the boards with this issue for about 3 weeks with little to no replies.... There are some helpful users on here which is great but i've tried every resolve offered up with no resolve. I hoped the new update would answer my prayers but nope!!! Looking a lot like i will have to be sending my little buddy back to China!!!
2017-8-24
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DjTaz
lvl.1
Flight distance : 2270 ft
Ireland
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I had the same problem after updating as well and i thought it was just my phone playing up or just something strange.
I havent flown it much since , but ill be trying it again soon and ill fill you guys in as i did the very latest update again last night , so im hoping that it improves the video feeds and distance im getting.

2017-8-24
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Sparky_17
Captain
Flight distance : 62349 ft
Canada
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IOS is the best ... LOL

No connection issues with or without remote
2017-8-24
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Lch6257
lvl.4
Flight distance : 61250 ft
United States
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lannes Posted at 2017-8-23 14:22
What are the distances your all getting without the OTG ?

I have gotten 1200M (3600 feet) before I got significant video loss flying straight wifi with the remote over the water and near many houses and a lighthouse at near dusk. The signal was bouncy at that range, but popped back in and could go further but nervously came back in. I don't understand why you could only get 100M or less?? I am using an iPhone 7 plus.
2017-8-24
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Spark User
lvl.1

Fiji
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Hello everybody,
I have the same issue usually I can fly to a distance of about 50 meters distance and it says connections errors but I can still fly until 100meters but its dangerous,
i have the otg cable but everywhere I read it says the new update you cant use the OTG cable anymore.
So was just wondering if the OTG cable is still usable.
8-3 13:19
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