Just Curious as to how many people bought their Mavics during what periods, and have had to send their AC back to DJI for hardware & electronic issues ( excludes accidents / update problems )

Stress cracks.

Might it be useful to see how many people purchased, when that have not yet had to send anything in for repair?

Ex Machina Posted at 2017-8-24 16:10
Might it be useful to see how many people purchased when that have not yet had to send anything in for repair?

Exactly.
Perhaps rephrase your poll question (& title)... otherwise you're likely to get votes from people who have NOT had to send their Mavics back for repair.

機体の不具合が、いつ頃の生産ロットで発生しているか、知りたいのですか？

No problems todate.

No issues yet!!!! with 296,885 ft flying 46 flights

Purchased mine in early December of 2016 from a private owner(brand new never registered) and no problems so far.

Nothing till yesterday, now sending the RC Controller in for a noisy buzzing sound from the fan when running.

I had a [barometer] disconnected-message... MP was send to DJI via my reseller, within 10 working days I could collect my replaced MP at the reseller...

My Mavic unit was unable to update out of the box. Purchased on August 6th. As of today I am still waiting for DJI to sent me a new replacement unit. Today DJI told me it would 1-2 before then can tell me anything about my replacement unit -- unacceptable! I have never seen customer service so bad than what DJI has for customer service. At this rate I will be waiting over a month to find out if I will get the Mavic back or a new replacement unit. I am trying to find if I can get a full refund ($1,300 is not something I will walk away). I will then buy another brand drone -- maybe a GoPro. All DJI had to do is send me out a new unit when I sent mine in and it would have been great. Instead DJI sends me a ground service label for UPS that takes over a week to reach DJI in California. Now they have had it for a week and telling me to wait 1-2 week more!

one folding leg was 2 cm off

Are we counting batteries as well?

djiuser_ulaEVDL Posted at 2017-8-25 10:32
My Mavic unit was unable to update out of the box. Purchased on August 6th. As of today I am still waiting for DJI to sent me a new replacement unit. Today DJI told me it would 1-2 before then can tell me anything about my replacement unit -- unacceptable! I have never seen customer service so bad than what DJI has for customer service. At this rate I will be waiting over a month to find out if I will get the Mavic back or a new replacement unit. I am trying to find if I can get a full refund ($1,300 is not something I will walk away). I will then buy another brand drone -- maybe a GoPro. All DJI had to do is send me out a new unit when I sent mine in and it would have been great. Instead DJI sends me a ground service label for UPS that takes over a week to reach DJI in California. Now they have had it for a week and telling me to wait 1-2 week more!

Sorry to have kept you waiting. May I have the case number? We will help to look into the status and get you an update soon, thank you.

No hardware issues with mine, purchased mid December 2016.

Gimbal Overload.
Mavic started smoking.

GroTToFlyeR Posted at 2017-8-25 12:46
Are we counting batteries as well?

Yes if it was bad right out of the box.

Had mine only a few weeks .... I think I feel quite lucky compared to those that have had issues right from the get go.
I have been flying drones for several years from toy stuff to my first 'real' drone being the Phantom 2 then onto racing drones, Yuneec Q500+ and now the Mavic .... have t say I cannot believe the difference in flight performance over the previous DJI product I had.

Why is the earliest date in November? I ordered back on the announcement date.

DJI Mindy Posted at 2017-8-25 18:46
Sorry to have kept you waiting. May I have the case number? We will help to look into the status and get you an update soon, thank you.

I am still waiting on DJI to send a replacement unit. If I can send a personal message I will to provide the case number. In any event, I am not waiting much longer for DJI to act. I have request a full refund and that was denied by DJI. My next step will be to reverse the charges on my credit card. I received defective goods and now DJI will not send me a replacement unit. They have told me there is no time estimate on when a replacement can or will be sent out. Honestly, you can look into the status, but unless you can actually mail out a new unit to me, a status update is worthless.

jkuo Posted at 2017-8-29 19:36
Gimbal Overload.
Mavic started smoking.

Sorry to hear that, have you contacted our support to send in the drone?

djiuser_ulaEVDL Posted at 2017-8-30 11:39
I am still waiting on DJI to send a replacement unit. If I can send a personal message I will to provide the case number. In any event, I am not waiting much longer for DJI to act. I have request a full refund and that was denied by DJI. My next step will be to reverse the charges on my credit card. I received defective goods and now DJI will not send me a replacement unit. They have told me there is no time estimate on when a replacement can or will be sent out. Honestly, you can look into the status, but unless you can actually mail out a new unit to me, a status update is worthless.

I have sent you a PM, could you please provide me the case number? Or did I reply your post in other thread? Sorry that I cannot find the records.
We need to check more info for further assistance with the case number, thanks for your understanding.

I've just sent mine back after 7 hours flying time. The internal fan has stopped working and one update failed because it did a thermal shutdown in the middle. It has been OK therwise but I have been paraniod of it shutting down mid-flight. Just fingers crossed now they accept it as a warrantee isssue and don't try and use my care refresn on what is an internal fault.

WolfgangStiller Posted at 2017-8-30 11:07
Why is the earliest date in November? I ordered back on the announcement date.

Just figured it was a good starting point, when did you actually receive it?

QuadKid Posted at 2017-9-1 00:38
Just figured it was a good starting point, when did you actually receive it?

Got mine on November 26th but ordered on announcement date (late Sept as I recall).

no problems for me from 02.2017

I purchased first day and recently had the compass fail

pixy Posted at 2017-8-24 17:47
機体の不具合が、いつ頃の生産ロットで発生しているか、知りたいのですか？

Couldn’t agree more....

Mine has worked great. Only repair reason was operator error (crash), so can't complain.