My new Osmo mobile only works only if I block the sensor with black tape. What is its use then? Should I  be returning the unit as defective?

Please tell me the color of the back of your phone？ What is the material?  Try to close  "mobile device check" in Gimbal setting, it may help.

DJI Elektra Posted at 2017-8-24 20:01
Please tell me the color of the back of your phone？ What is the material?  Try to close  "mobile device check" in Gimbal setting, it may help.

Turing off device check worked for me thank you

Kangolman Posted at 2017-12-27 04:27
Turing off device check worked for me thank you

You are welcome. Please inform us if you have other problems.