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Gimbal overload problem fixed under warranty
526 1 2017-8-25
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fanse84d35f3
lvl.3
Flight distance : 595413 ft
Canada
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Ordered Mavics soon after it was announced and received mine last December.  It was working fabulously until the gimbal overload problem showed up suddenly inbetween 2 flights in the same day.  Tried to downgrade the firmware as DJI support suggested, but it didn't help.  Sent the drone to DJI California office and received emails acknowledging it will be repaired under warranty soon after it arrived their office.  Got the drone back today and it appears to be a new unit!

Big thumb up for DJI service.
2017-8-25
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DJI Mindy
Administrator
Flight distance : 7 ft
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We are glad you got it back and appreciate your positive feedback, hope you have a good time on flying.
2017-8-25
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