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608 5 2017-8-25
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fans0c8159f7
lvl.3
Flight distance : 511749 ft
United States
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I just installed the crystalsky on my Phantom 4 Pro remote. Went for a test flight and everything works great. The one concern I have is I can't see the map in the bottom left corner of the screen. Not a big deal, but I would like to have access to the map if I need it. Any advice or suggestions?
2017-8-25
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DJI Mindy
Administrator
Flight distance : 7 ft
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Please try to reset the CrystalSky to the factory default in Settings.
Have you updated the CrystalSky to the latest version?
2017-8-25
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fans0c8159f7
lvl.3
Flight distance : 511749 ft
United States
Offline

DJI Mindy Posted at 2017-8-25 23:54
Please try to reset the CrystalSky to the factory default in Settings.
Have you updated the CrystalSky to the latest version?

Yes I have. I will try that. Thank you.
2017-8-26
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fans0c8159f7
lvl.3
Flight distance : 511749 ft
United States
Offline

DJI Mindy Posted at 2017-8-25 23:54
Please try to reset the CrystalSky to the factory default in Settings.
Have you updated the CrystalSky to the latest version?

Thanks DJI Mindy it worked. I'm going for a flight this afternoon and will update if there are any problems.

After reading many forums I know you all have been catching a lot of heat lately. Things happen. Yes it's frustrating when they do but it doesn't need to be taken out on the people who are just trying to make a living. Thank you much for the help.
2017-8-26
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DJI Mindy
Administrator
Flight distance : 7 ft
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fans0c8159f7 Posted at 2017-8-26 09:33
Thanks DJI Mindy it worked. I'm going for a flight this afternoon and will update if there are any problems.

After reading many forums I know you all have been catching a lot of heat lately. Things happen. Yes it's frustrating when they do but it doesn't need to be taken out on the people who are just trying to make a living. Thank you much for the help.

You are welcome, we will keep improving our products and customer service to make every customer have a good experience with us.
Appreciate your support to DJI.
2017-8-28
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DJI-Mark
Moderator

United States
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fans0c8159f7 Posted at 2017-8-26 09:33
Thanks DJI Mindy it worked. I'm going for a flight this afternoon and will update if there are any problems.

After reading many forums I know you all have been catching a lot of heat lately. Things happen. Yes it's frustrating when they do but it doesn't need to be taken out on the people who are just trying to make a living. Thank you much for the help.

Glad your issue is resolved. Contact us anytime.
2017-9-11
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