KenobiMaster
lvl.1
Flight distance : 355308 ft
Russia
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I want to tell my story about my new yellow DJI Spark fly away. I launched my Spark, home point was recorded correctly. When the drone was at ~100 meters following happened:
I've tried to go down as quick as I can (using Sport mode) but the connection was lost shortly as drone was blown by the wind.
Nothing new, just one more fly away. Unfortunally I didn't find my bird, so I can't share a video.
I was surprised to find out that clients from Russia can't contact DJI support directly (" Because we could not send back batteries to Russia if it were a warranty case and to the end customer in Russia. If it is dealer, we might be able to send back the battery to you if the case were warranty(we Need to find out first of course.)") but my dealer contacted DJI and openned a case for me (CAS-891028-R9W6V1).
The problem is - it was 2 weeks ago and i didn't hear from my dealer or DJI. If it is known issue - why does the check take 2 weeks of time? I have 2 more drones (Phantom 4 and Mavic Pro) and I'm really DJI's fan. But such a long time to wait (in case of well-known issue!) is definetely a factor which can decrease client's loyality.
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Airdata log
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