tioe
lvl.2
Flight distance : 144649 ft
Ireland
Offline
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DJI Mindy Posted at 2017-8-31 01:00
Hi, everyone, you have our sincere apologize for the improper post by Elektra, please ignore it.
Here is the thing, DJI never recommends end users to disassemble the drone privately, if there is anything wrong, please send in the drone to official repair center for evaluation and repair by our repair team, we will figure out what happened and get it repaired. If you opened the shell by yourself, it would be very hard to tell it is malfunction or it is disassembled improperly by pilot, in this situation, the damage will not be covered by warranty.
Nik, we suggest to send in the drone to official repair center for further diagnosis. Appreciate your understanding.
All these issues you have guys would not be happening if there was some kind $ motivation for the company to implement proper QA.
Not saying it actually less frustrating in the EU, but if your local retailers whom you buy products from were responsible for what they sold, so that the responsibility of returning your faulty goods was with whom you purchased the goods from, well then, dealers enmass would not wish the headache which all of you bare on yourselves.
Just saying, that this side consumer rights are something you could push your legislators for. It should be upto a local retailer to negotiate terms of contracts with his supplier, and for you folk as end users to be able to safely buy without worry. |
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