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Audio not in Sync
1570 2 2017-9-3
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SimonDobbins
lvl.3
Flight distance : 204610 ft
United Kingdom
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anyone else getting audio sync issues with the Osmo x3, when using external mic? Im using Rode Video Mic Pro.  I done the most recent update available .  You can see the sync issues below.  Anyone have a fix, its not all the time but around 20% of my footage.  Shooting 4k, 25fps FAST FORWARD TO 5:18

2017-9-3
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Cookies & Java
lvl.2
United Kingdom
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I've had this happen once during a long recording where I had the OSMO on the remote gimbal extension and using a RODE micro. It happened after about 5mins of continuous shooting.
2017-9-5
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DJI Mindy
Administrator
Flight distance : 7 ft
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Simon, please tell us if the audio will sync with the internal mic? I suggest to flash the firmware via the method below:
Download the firmware to the root directory of SD card;
Before power on, keep pressing the Trigger and Record button at the same time, then press Power switch for about 5 seconds until the indicator blinks red and green alternatively.
A few minutes later, when the indicator becomes solid green, delete the firmware in SD card and reboot the Osmo+.

Here is the tutorial video for your reference:
2017-9-6
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