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DJI's Crystalsky Mavic Mount Availability?
2191 39 2017-9-6
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Fiveform 2
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I'm currently using two other third party attempts at creating a CS mount for the Mavic RC. They are both too large or cumbersome, although solid and useful. One is the MavMount system and the other is the Evolution 3D printed product. Both are too big for my nice, compact Mavic kit. Also, the attachment plates for the CS are not compatible with the DJI mount for the Phantom/Inspire series RC's.
I've seen photos of the DJI mount offering on three vendor websites. Here's one example at Multicopter:  http://www.multicopterwarehouse. ... -spark-mount-part-5


Unfortunately, since I can find this "DJI Crystalsky Mavic/Spark Remote Controller Mounting Bracket - Part 5" on the DJI website there is no understanding of the date of release. In only looking at the photos I can see that it will be exactly what I'm looking for, as it is a small footprint and places the CS exactly where the phone normally is positioned, yet it doesn't required the arm clamps to be open and rather ingeniously uses the slots as attachment points. Nice thing is that the CS attachment plate seems identical to the one used for the Phantom RC, so I can keep the plates on both my 5.5" and 7.85" Crystalsky monitors and swap them between Mavic and P4P as needed just by using the quick release clamp.

Does anyone here have an idea as to the release date?
2017-9-6
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Fiveform 2
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Better pics here at B&H Photo:  https://www.bhphotovideo.com/c/p ... c_spark_remote.html
2017-9-6
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DJI Mindy
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Sorry Sir, the CystalSky mount for the Mavic Pro RC has not be released, and we have no idea the precise date, please pay attention to our website.
2017-9-7
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Fiveform 2
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DJI Mindy Posted at 2017-9-7 01:33
Sorry Sir, the CystalSky mount for the Mavic Pro RC has not be released, and we have no idea the precise date, please pay attention to our website.

Thanks Mindy. I'm doing exactly that. Hopefully the release will come soon...  
2017-9-7
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DJI-Mark
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This is the mount that is currently released through the online store: http://store.dji.com/product/cry ... er-mounting-bracket
2017-9-13
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Woodwanger
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DJI-Mark Posted at 2017-9-13 09:53
This is the mount that is currently released through the online store: http://store.dji.com/product/crystalsky-remote-controller-mounting-bracket

Yeh we know it ain't for the Mavic!!!!
2017-9-15
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Roli6
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Mount for the Mavic https://m.dji.com/de/product/cry ... bracket?from=search
2017-9-15
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geoffz
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Roli6 Posted at 2017-9-15 19:42
Mount for the Mavic https://m.dji.com/de/product/cry ... bracket?from=search

It popped up a couple of days ago on their website.  Ordered one...BUT who knows when it will ship.  DJI has to be the most convoluted/bass ackwards company on the planet.  They're constantly chasing their tails.  Never know if they're coming or going.
2017-9-15
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DJI Elektra
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Please notice that Crystalsky Mavic Mount is available now, here is the link for purchase : http://store.dji.com/product/cry ... c-mounting-bracket.
But it is out of store in some places now, please choose the correct region.
2017-9-16
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Woodwanger
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DJI Elektra Posted at 2017-9-16 01:54
Please notice that Crystalsky Mavic Mount is available now, here is the link for purchase : http://store.dji.com/product/cry ... c-mounting-bracket.
But it is out of store in some places now, please choose the correct region.

Your link does not work and the mount is not even on the uk site!
2017-9-16
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DJI-Mark
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Woodwanger Posted at 2017-9-16 05:44
Your link does not work and the mount is not even on the uk site!

Tray Amazon stores. You may find something over there.
2017-9-16
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DJI Elektra
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Woodwanger Posted at 2017-9-16 05:44
Your link does not work and the mount is not even on the uk site!

Sorry for my mistake, please try the link:
http://store.dji.com/product/cry ... rc-mounting-bracket
2017-9-18
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Woodwanger
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DJI Elektra Posted at 2017-9-18 00:06
Sorry for my mistake, please try the link:
http://store.dji.com/product/crystalsky-mavic-spark-rc-mounting-bracket

Yes thank you I have ordered it and a Crystalsky:-)
2017-9-18
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geoffz
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DJI Elektra Posted at 2017-9-18 00:06
Sorry for my mistake, please try the link:
http://store.dji.com/product/crystalsky-mavic-spark-rc-mounting-bracket

I went directly to that link and purchased one.  It was listed IN-STOCK!  However, a day or so later it became OUT-OF-STOCK...DJI must manufacture a dozen at a time.  In any case, needless to say still waiting for my IN-STOCK ITEM to be shipped.  They tell it's going to be 10-15 days plus 3-5 days shipping...so over a month since I placed my order for a IN-STOCK ITEM.  Totally unacceptable DJI.  YOu need to do much much better!
2017-9-18
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SteWong
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I have received my CS Mavic Mount, installed it but found the USB cable is too long that I have to stress the cable hard to get it connected to the RC. I have a feeling that it will broke easily due to the stress.
2017-9-19
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VoDoXuS
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SteWong Posted at 2017-9-19 07:22
I have received my CS Mavic Mount, installed it but found the USB cable is too long that I have to stress the cable hard to get it connected to the RC. I have a feeling that it will broke easily due to the stress.

I have that same issue, the cable looks highly stressed.
2017-9-19
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geoffz
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VoDoXuS Posted at 2017-9-19 18:25
I have that same issue, the cable looks highly stressed.

Make me recall the term the not so pleasant term 'Chinese fire-drill'.
2017-9-19
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DJI Elektra
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geoffz Posted at 2017-9-18 20:34
I went directly to that link and purchased one.  It was listed IN-STOCK!  However, a day or so later it became OUT-OF-STOCK...DJI must manufacture a dozen at a time.  In any case, needless to say still waiting for my IN-STOCK ITEM to be shipped.  They tell it's going to be 10-15 days plus 3-5 days shipping...so over a month since I placed my order for a IN-STOCK ITEM.  Totally unacceptable DJI.  YOu need to do much much better!

Geoffz, Sorry for the trouble it causes. Please provide me the shipping number and I would check the status for you. Thanks for support.
2017-9-20
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DJI Elektra
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SteWong Posted at 2017-9-19 07:22
I have received my CS Mavic Mount, installed it but found the USB cable is too long that I have to stress the cable hard to get it connected to the RC. I have a feeling that it will broke easily due to the stress.

SteWong, thanks for your feedback. I would give the suggestion to our designated department.
2017-9-20
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DJI Mindy
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geoffz Posted at 2017-9-18 20:34
I went directly to that link and purchased one.  It was listed IN-STOCK!  However, a day or so later it became OUT-OF-STOCK...DJI must manufacture a dozen at a time.  In any case, needless to say still waiting for my IN-STOCK ITEM to be shipped.  They tell it's going to be 10-15 days plus 3-5 days shipping...so over a month since I placed my order for a IN-STOCK ITEM.  Totally unacceptable DJI.  YOu need to do much much better!

What Elektra means is the order number, please provide to us for further assistance, thank you.
2017-9-20
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geoffz
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DJI Elektra Posted at 2017-9-20 00:24
Geoffz, Sorry for the late shipment. Please provide me the shipping order and I would check the status for you. Thanks for support.

Order Summary

Order No.: 0018487090696

Order Amount: USD $89.00

Payment Method: Online Payment

Order Time: 2017-09-14 02:22:30 (UTC)

ITEM        ITEM PRICE        QUANTITY        PRICE
CrystalSky Mavic/Spark Remote Controller Mounting Bracket  CrystalSky Mavic/Spark Remote Controller Mounting Bracket        USD $79.00        1        USD $79.00
Subtotal:        USD $79.00
Shipping Cost:        + USD $10.00
TOTAL:        USD $89.00
The price includes California sales tax.
2017-9-20
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DJI Elektra
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geoffz Posted at 2017-9-20 17:01
Order Summary

Order No.: 0018487090696

Thanks for your support. Please wait patiently, we will deliver the item as soon as possible.
2017-9-20
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geoffz
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DJI Elektra Posted at 2017-9-20 23:35
Thanks for your support. Please wait patiently, we will deliver the item as soon as possible.

Your response above, after I gave you the requested information does not shed any new light on the issue.  

Also, DJI has already deducted the payment for the item and can use it to see fit, (for a month or more) whereas, I have NOTHING to show for it.  Many Amazon vendors do not deduct customer payment until the actual item(s) is shipped.  Perhaps you (DJI) should think about doing the right thing and adopt a more customer friendly approach.
2017-9-21
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DJI Mindy
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SteWong Posted at 2017-9-19 07:22
I have received my CS Mavic Mount, installed it but found the USB cable is too long that I have to stress the cable hard to get it connected to the RC. I have a feeling that it will broke easily due to the stress.

The bendability of shipped cables have been tested and quality assessment has been conducted. The performance is reliable enough for daily use. No worries.
2017-9-24
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Stan1915
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The Mavic/Spark mount for Crystal Sky is available and in stock at advexure
2017-9-24
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DJI Mindy
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geoffz Posted at 2017-9-21 17:25
Your response above, after I gave you the requested information does not shed any new light on the issue.  

Also, DJI has already deducted the payment for the item and can use it to see fit, (for a month or more) whereas, I have NOTHING to show for it.  Many Amazon vendors do not deduct customer payment until the actual item(s) is shipped.  Perhaps you (DJI) should think about doing the right thing and adopt a more customer friendly approach.

We are so sorry for the late response, the order has been shipped out, please check your email with tracking number.
2017-9-24
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geoffz
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DJI Mindy Posted at 2017-9-24 19:17
We are so sorry for the late response, the order has been shipped out, please check your email with tracking number.

Yes, but am astonished that it's being shipped from China...

When you have at least 2 major distribution centers here in the U.S. that I'm aware of.
2017-9-24
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DarthDrone
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Hi I have a Mavic and an Inspire 1 so this is how I get around it with my Crystalsky monitor when using the Mavic Mavic mount.jpg

Mavic Mount

Mavic Mount
2017-9-25
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SteWong
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DJI Mindy Posted at 2017-9-24 19:01
The bendability of shipped cables have been tested and quality assessment has been conducted. The performance is reliable enough for daily use. No worries.

thanks so much Mindy
2017-9-25
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DJI Mindy
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geoffz Posted at 2017-9-24 22:14
Yes, but am astonished that it's being shipped from China...

When you have at least 2 major distribution centers here in the U.S. that I'm aware of.

New released products are usually shipped out from China factory, but it won't take too many time for shipping, hope you will receive it soon.
2017-9-26
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DJI Mindy
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DarthDrone Posted at 2017-9-25 03:20
Hi I have a Mavic and an Inspire 1 so this is how I get around it with my Crystalsky monitor when using the Mavic[view_image]

Sorry that the English version mounting tutorial video hasn't been completed, please refer to the Chinese version video to mount the bracket if you don't mind.
https://www.skypixel.com/videos/ ... 5-844b-0f86e72b635c
2017-9-26
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geoffz
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DJI Mindy Posted at 2017-9-26 04:21
Sorry that the English version mounting tutorial video hasn't been completed, please refer to the Chinese version video to mount the bracket if you don't mind.
https://www.skypixel.com/videos/88816c47-05fb-48f5-844b-0f86e72b635c

"Sorry, this work is unavailable"

That's the prompt that pops up when the link is selected.

Mindy, also have had a 5.5 crystalsky on order through a major distributor in north america and not as of yet received.  Can if be hurried along?
2017-9-26
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DJI Mindy
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geoffz Posted at 2017-9-26 07:06
"Sorry, this work is unavailable"

That's the prompt that pops up when the link is selected.

Sorry that the video was updated, here is the new link: https://www.skypixel.com/videos/ ... 3-b089-9ec67221ddb7
2017-9-30
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DJI Mindy
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Update: English version tutorial video has been completed, please refer to it:
https://www.skypixel.com/videos/ ... f-b93b-5bf48994ff4a
2017-9-30
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Woodwanger
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DJI Mindy Posted at 2017-9-30 03:57
Update: English version tutorial video has been completed, please refer to it: https://youtu.be/BNVy_iDmFjU
https://www.skypixel.com/videos/7a77e01f-b476-460f-b93b-5bf48994ff4a

On my screen it does not give me the option to flip the screen as shown in the video!
2017-10-7
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DJI Mindy
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Woodwanger Posted at 2017-10-7 08:58
On my screen it does not give me the option to flip the screen as shown in the video!

What is the system version of your CrystalSky? You can try to reset factory data in Settings.
2017-10-11
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Woodwanger
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DJI Mindy Posted at 2017-10-11 02:39
What is the system version of your CrystalSky? You can try to reset factory data in Settings.

Yes its sorted now after I updated thank you.... ;-)
2017-10-11
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DJI Mindy
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Woodwanger Posted at 2017-10-11 09:35
Yes its sorted now after I updated thank you.... ;-)

It's good to know, enjoy flying.
2017-10-12
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VoDoXuS
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DJI Mindy Posted at 2017-9-24 19:01
The bendability of shipped cables have been tested and quality assessment has been conducted. The performance is reliable enough for daily use. No worries.

Hi !
I know this is an old post, but regarding the cable, I think mine died!
I pulled out the cable, and tested it all over, believe the insides of the cable are bent till they died

Im wondering if there is any way I can get an extra cable? dont want to waste the mounting hardware!!
2018-11-10
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DJI Mindy
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VoDoXuS Posted at 11-10 00:58
Hi !
I know this is an old post, but regarding the cable, I think mine died!
I pulled out the cable, and tested it all over, believe the insides of the cable are bent till they died

Hi VoDoXuS, sorry for the troubles with the cable, with this cable the RC cannot connect to the CrystalSky anymore right? If so, the cable is not for sale in our online store, please contact our support team www.dji.com/support for further assistance, thank you.
2018-11-10
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