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DJI Go App crashes when ...
639 1 2017-9-10
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United States

The DJI Go app, paired with the OSMO Mobile crashes when the camera is placed into manual settings and you try to adjust the white balance.  I have done this no less than 10 times and each time the results are the same.  I can set the ISO and the shutter speed, but the moment I select the white balance, the app closes and I'm back to square one.  I am using the iPhone 6SE and both the Osmo Mobile and Go App are up to date.  Will someone else give this a try and report back what their results were?
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DJI Mindy
Flight distance : 7 ft

There are a few suggestions for this issue:
1. Reset Camera in camera settings;
2. Clear cache in Settings;
3. Change another mobile device, if the problem didn't recurrence, please reinstall DJI Go in your iPhone 6SE.
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