dcobb23.me
lvl.2
Flight distance : 633386 ft
United States
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DJI Mindy Posted at 2017-9-10 22:47
Sorry that we don't have the service to recover the corrupted video, but we will try our best to find out the reason and get it addressed.
Please check the file in SD card, are they got corrupted? Please format the SSD card and give more test and try other format like CDNG and 422HQ.
If the problem persists, please upload the original footage in SSD card to Dropbox and post the link here for further analysis, thank you.
The proxy file is okay. There were many other files that were ok recorded that day, in that same format. It's just that one clip. I've recorded in the HQ codec with no problems. |
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