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I can't upgrade the firmware on Mavic Pro
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3839 54 2017-9-14
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Tibi
lvl.1
Hungary
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Hi,

I can't upgrade the firmware on Mavic Pro. Now, my version of RC and AC are not matched, my AC can't take off anymore due to the reason.
My AC is still on 01.03.04 version.
My RC is on 01.03.1 version.
I tried a lot of times with DJI Assistant 2 and GO Apps, both also cannot.


error code:  0x020106


Please help
2017-9-14
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Tmygun
First Officer
Flight distance : 2972497 ft
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United States
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Make sure your battery is fully charged.......update will fail every time if battery is 50% charge or lower.
First thing to do is uninstall, reboot and reinstall DJI Assistant and see if you can update the Mavic.
2017-9-14
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Tibi
lvl.1
Hungary
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Tmygun Posted at 2017-9-14 04:19
Make sure your battery is fully charged.......update will fail every time if battery is 50% charge or lower.
First thing to do is uninstall, reboot and reinstall DJI Assistant and see if you can update the Mavic.


I have reinstalled the apps. The batteries are charged. I tried PC, MAC, iPhone
2017-9-14
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DJI Thor
Administrator
Flight distance : 13602 ft
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For error code:  0x020106, we have a temporary solution for it. Please leave me your DJI account, I'll help to push the beta for you to upgrade.
2017-9-14
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Tibi
lvl.1
Hungary
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DJI Thor Posted at 2017-9-14 04:33
For error code:  0x020106, we have a temporary solution for it. Please leave me your DJI account, I'll help to push the beta for you to upgrade.

dji acc: tibikeh@gmail.com
2017-9-14
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BertWilliams
lvl.1
United States
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Tmygun Posted at 2017-9-14 04:19
Make sure your battery is fully charged.......update will fail every time if battery is 50% charge or lower.
First thing to do is uninstall, reboot and reinstall DJI Assistant and see if you can update the Mavic.

I am having a similar issue when trying to install the no fly zone updates. It will get to the 20% mark and stall.
2017-9-14
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Tmygun
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BertWilliams Posted at 2017-9-14 04:37
I am having a similar issue when trying to install the no fly zone updates. It will get to the 20% mark and stall.

Have you tried doing it through both the DJI Assistant...and if that doesn't work through the RC?
2017-9-14
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BertWilliams
lvl.1
United States
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Tmygun Posted at 2017-9-14 04:43
Have you tried doing it through both the DJI Assistant...and if that doesn't work through the RC?

I have only tried it through DJI GO 4 so far.
2017-9-14
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Tmygun
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BertWilliams Posted at 2017-9-14 05:40
I have only tried it through DJI GO 4 so far.

Try update the "No Fly Zone" database through the RC......sometimes it hangs ad will finish through the RC.
2017-9-14
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Erikfsu
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United States
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DJI Thor Posted at 2017-9-14 04:33
For error code:  0x020106, we have a temporary solution for it. Please leave me your DJI account, I'll help to push the beta for you to upgrade.

I'm having this exact same issue have tried everything you have suggested in this post. Please help. erikfsu@gmail.com
2017-9-14
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DJI Thor
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Erikfsu Posted at 2017-9-14 08:37
I'm having this exact same issue have tried everything you have suggested in this post. Please help.

Received that. Check your account later. When you receive the beta, please refer to the steps below to upgrade it via the DJI Assistant 2 again.
1. Log into your DJI account.
2. Upgrade the firmware V 01.03.0813.
3. Once it's done, please press the "Record" button on RC and make sure it's recording, then start to upgrade firmware to the latest version, it will be working.
2017-9-15
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DJI Thor
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BertWilliams Posted at 2017-9-14 05:40
I have only tried it through DJI GO 4 so far.

Please try to update it via DJI Assistant 2. Let me know if you can not update it still. Thank you.
2017-9-15
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djiuser_5DjtIK3
lvl.1
Flight distance : 619314 ft
Costa Rica
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DJI Thor Posted at 2017-9-14 04:33
For error code:  0x020106, we have a temporary solution for it. Please leave me your DJI account, I'll help to push the beta for you to upgrade.

Hi, I'm having the same issue, can you send me the beta?
jandresmv04@gmail.com
2017-9-30
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OneGbps
lvl.2
Flight distance : 294022 ft
Netherlands
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Dear DJI,

Could you please help me with this error:
0x02680c
I receiving this error each time then I trying update my drone (36%).
Then later DJI assistant says, that my drone is 1.04.0000- version.

Problem is, that my remote controller and drone is not connected anymore.

I can't use my drone more than one month.
Please do not give me amateur solutions or crazy advise, because I tried everything:
1) battery is 100% charged every time then I trying update.
2) DJI assistant 2 I reinstalled many times. I already tried on three different computers. (win7 and 2xwindows 10).
3) Different cables. USB2 and USB 3 connections.
4) I already tried to downgrade to V01.03.0000 and then update to 1.04.0000. Sometime downgrade is not working and I have the same error code.
5) Yes, I know how to connect(linked) remote. -this is not an option.
6) YES, I know what is WIFI and RC mode...

I submit many times error, but it looks nobody looking to these errors...

My account is gediminasbalkys@gmail.com

Regards,
Gediminas

2017-10-1
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OneGbps
lvl.2
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Netherlands
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2017-10-01-DJIerror.PNG
2017-10-1
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MBrown
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Flight distance : 619790 ft
United States
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RE: I can't upgrade the firmware on Mavic Pro

Hello
I am having the same problem as the people above.  I get the same error message,   update failed 0x020106.  I had the RC updated to 400 but the mavic wouldn't update at all.
If you could help me out I would really appeciate it.
My account email is : rlmark068@gmail.com
Thanks
2017-10-4
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MBrown
First Officer
Flight distance : 619790 ft
United States
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MBrown Posted at 2017-10-4 18:42
Hello
I am having the same problem as the people above.  I get the same error message,   update failed 0x020106.  I had the RC updated to 400 but the mavic wouldn't update at all.
If you could help me out I would really appeciate it.

I should clarify the current version is : v01.03.0400 and the only options to upgrade to are: v01.03.1000 or v01.04.0000 .   I have tried both with no success.
2017-10-5
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ryanreynolds298
lvl.1
United States
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I'm also getting the same error: 0x020106 and have tried everything. Please let me know how I can fix this.

Account Email: ryan25r9@gmail.com
2017-10-7
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DJI Thor
Administrator
Flight distance : 13602 ft
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Hi all, the beta is available to the accounts provided above, please refer to my answer at 11#. Please kindly note that the beta only solved the error code like the OP mentioned. Please make sure of that.
2017-10-9
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DJI Thor
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Flight distance : 13602 ft
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Hi there, had you tried to upgrade via DJI GO 4? Could you please help to export the upgrade file, upload it to Dropbox and provide me the link? I'll help to check. Here is the file route: C:\Users\xxx\AppData\roaming\DJI assistant2\upgrade_log
2017-10-9
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OneGbps
lvl.2
Flight distance : 294022 ft
Netherlands
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DJI Thor Posted at 2017-10-9 02:15
Hi there, had you tried to upgrade via DJI GO 4? Could you please help to export the upgrade file, upload it to Dropbox and provide me the link? I'll help to check. Here is the file route: C:\Users\xxx\AppData\roaming\DJI assistant2\upgrade_log

Dear DJi Thor,

Controller is not a problem. Problem is the drone! My controller is updated to the lattes firmware. My controller don't have any connection with drone. It means I cant update drone.
There is no way to link them. I tried so many times...
I tried different computers (laptop and normal PC), operating systems (win7 and win 10). All the time is the same error at 36%. Reinstallation of DJI assistant 2 don't help as well.
Anyway already send to you my update logs. I hope you will be able to fix this issue.

Regards,
Gediminas
2017-10-10
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bommel
lvl.1
Austria
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Hello,

I also have the same Problem

I have loaded the Betra version 01.03.0813 on the Mavic. That worked. Now I can not update to newer versions. The remote controller has the latest software. Now the two do not fit together anymore. I also tried to downgrade the remote controller. has unfortunately not worked.

2017-10-10
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DJI Thor
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OneGbps Posted at 2017-10-10 08:37
Dear DJi Thor,

Controller is not a problem. Problem is the drone! My controller is updated to the lattes firmware. My controller don't have any connection with drone. It means I cant update drone.

Yes, I had received that and had forwarded to the engineers. Will get back to you once I heard something. Appreciate your waiting.
2017-10-11
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DJI Thor
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bommel Posted at 2017-10-10 11:01
Hello,

I also have the same Problem

Please note that you need to take the step 3 when updating to the latest version, it won't succeed if one ignores it.
2017-10-11
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DJI Thor
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Flight distance : 13602 ft
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Hi there, I  got news from our engineers, we recommend sending your drone in and we will take care of it. Please fill in some info on our online repair link of our official web and then send it back. Here is the link: https://repair.dji.com/en/SelfRepair/Area
We will do our best to help this out. Thank you.

2017-10-13
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Jay Chuah
lvl.1
Malaysia
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DJI Thor Posted at 2017-9-14 04:33
For error code:  0x020106, we have a temporary solution for it. Please leave me your DJI account, I'll help to push the beta for you to upgrade.

dji acc : chunwei85@gmail.com
2017-10-26
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DJI Susan
Administrator

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Received with thanks! You have been added in, please refer 11#'s suggestion and try again.
2017-10-26
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Chathurana
New
Australia
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Hi I'm getting the same issue.
My username is chathurana@hotmail.com

I tried downgrading and upgrading, charging batteries fully and also through PC/Android

Please help
2017-10-27
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maxlee
New
South Korea
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I'm getting the same issue. plz help.

error code : 0x020106

id : awd2100@naver.com
2017-10-28
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DJI Diana
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Flight distance : 2408 ft

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Chathurana Posted at 2017-10-27 23:16
Hi I'm getting the same issue.
My username is

Copy that, Please refer to the steps below to upgrade it via the DJI Assistant 2 again.
1. Log into your DJI account.
2.Upgrade the firmware V1.3.8.10 or V1.3.8.11. or V1.3.8.13
3. Once it's done, please press the "Record" button on RC and make sure it's recording, then start to upgrade firmware to the latest one, it will be working.
2017-10-29
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DJI Diana
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Flight distance : 2408 ft

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maxlee Posted at 2017-10-28 21:16
I'm getting the same issue. plz help.

error code : 0x020106

Got it, added the beta firmware to your account, please refer to the steps in the post 30# to upgrade the drone again.
2017-10-29
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Chathurana
New
Australia
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DJI Diana Posted at 2017-10-29 22:49
Copy that, Please refer to the steps below to upgrade it via the DJI Assistant 2 again.
1. Log into your DJI account.
2.Upgrade the firmware V1.3.8.10 or V1.3.8.11. or V1.3.8.13

Thank you so much!!
It works now!
2017-10-30
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DJI Diana
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Flight distance : 2408 ft

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Chathurana Posted at 2017-10-30 03:38
Thank you so much!!
It works now!

Glad to hear that, enjoy the drone, happy flying!
2017-10-30
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fans37c91a35
lvl.1
Flight distance : 55636 ft
Turkey
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0x02a304 error code

account ; husyildiz@gmail.com

thank you
2017-11-4
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ls123
lvl.1
Germany
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I have also update problems with my mavic pro - I receive error  undefined 0x020106 - all the time -
RC V01.04.1000
Drone V01.03.0400
App Android 4.1.10
Assistant 2 latest version.
It doesnt matter what i want to update... RC or drone... error still remains.
And it doesnt matter if I want to update via Assistant or via mobile APP.
can anyone help me?
can you please help me?
2017-11-6
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DJI Thor
Administrator
Flight distance : 13602 ft
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ls123 Posted at 2017-11-6 04:13
I have also update problems with my mavic pro - I receive error  undefined 0x020106 - all the time -
RC V01.04.1000
Drone V01.03.0400

Hi, please PM me with your DJI account, I'll help to push a beta for you to try.
2017-11-8
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DJI Thor
Administrator
Flight distance : 13602 ft
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ls123 Posted at 2017-11-6 04:13
I have also update problems with my mavic pro - I receive error  undefined 0x020106 - all the time -
RC V01.04.1000
Drone V01.03.0400

Hi, the beta is available to your account now, please follow the steps on 30#. Hope it helps.
2017-11-10
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Rhino69
New
South Korea
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DJI Diana Posted at 2017-10-29 22:49
Copy that, Please refer to the steps below to upgrade it via the DJI Assistant 2 again.
1. Log into your DJI account.
2.Upgrade the firmware V1.3.8.10 or V1.3.8.11. or V1.3.8.13

I'm also getting the same error: 0x020106 and have tried everything. Please let me know how I can fix this.

Account Email: chungd69@naver.com
2017-11-12
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AlexDe
lvl.1
Flight distance : 69 ft
Italy
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DJI Diana Posted at 2017-10-29 22:49
Copy that, Please refer to the steps below to upgrade it via the DJI Assistant 2 again.
1. Log into your DJI account.
2.Upgrade the firmware V1.3.8.10 or V1.3.8.11. or V1.3.8.13

Hi,
I've upgrade firmware on drone and is ok (V 1.04.0000). During firmware update on controller there was a problem. Now I see that the actual firmware on controller is  V00.00.0000 and is impossible upgrade new firmware or reset to factory default settings.
Con I solve with beta?
My account/mail is: alessandro.desimoni@gmail.com

Update_Error.jpg

Thanks a lot
2017-11-15
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DJI Diana
Administrator
Flight distance : 2408 ft

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Rhino69 Posted at 2017-11-12 18:17
I'm also getting the same error: 0x020106 and have tried everything. Please let me know how I can fix this.

Account Email:

Added the firmware to your account, please refer to the steps I provided in the post 30# to upgrade the drone.
2017-11-15
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