During the flight, hiding the DJI Go 4 application on the iPhone SE which is connected to the control panel, the connection of the application with the copter is losting, i.e. the image from the camera disappears.
For example, an important notification of the incoming message came, I opened it, then I switch to the application DJI GO 4, and there is no picture after it. How to fix tthis problem?
DJI Diana Posted at 2017-9-15 01:52
It is recommended to enable the airplane mode on your phone when you are using the DJI GO 4 APP to fly the drone.
I have been having this issue since latest Go4 update, changed cable so now uses USB, no good. Airplane mode, no good still does it, uninstall and reinstall App, no good.
Very random, have to close app and reboot, connects ok but then may lose picture / comms again !
There are many threads on this issue already, so I'd just scan for those and add your account to one of those threads.
I had the same issue, as have many others, with the app disconnecting from the controller on iOS despite using both USB ports, multiple cables, etc. Nothing fixes it. I ended up returning my Mavic to Adorama within the 30 return period. I'm not going to sit on a $1000 piece of hardware with my Care Refresh 12 months marching along one a drone I'm not willing to fly.
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