Fred D
lvl.4
Flight distance : 56184 ft
Canada
Offline
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So I own an Osmo handle that I use the X3 camera from my Inspire 1 on. I have had it since they were released and I have had zero problems with it. I have used it extensively since I got it. I love this little camera. I purchased another X3 so the Osmo would have it's own camera as I used it so much I didn't want to keep changing the camera back and forth.
I recently purchased the Gimbal Extention so I could mount the camera on a helmet serperate of the handle.
My problem: when I use the Gimbal Extention Cable I loose the vidio image, everything else is fine. I can still shoot video and take pictures, set the camera etc. just on image on the screen. If I remove the Extention Cable and reinstall it it will work until I turn off the handle, When I turn the handle on again there will be no image again. But when I put the camera back on the handle all is fine the problem is gone.
So I believe the cable is defective, but before I return it I thought I would check to see if this was a known issue and maybe there was a fix.
This is the first issue I have had this any of the accessaries I have bought for my Osmo.
Thanks in advance for any input you may have. Oh my firmware is NOT up to date, it's where I want it, and that is not the issue here.
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