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Camera Defective?
3076 17 2017-9-18
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Alok93
lvl.1
Flight distance : 187392 ft
Sweden
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Let me start off by saying I love the machinery, the Mavic is an absolute beast of a drone, never dissapoints me with any of its functions only the camera, these are some test footage.I really have to get this fixed as I have several trips planned and want to get as good footage as possible, I'd rather not send it in but if the camera is defective I guess I have no choice.

PS. Sometimes I see that the right side is quite blurry, is it only me?

2.7K/30FPS (https://www.dropbox.com/s/sb5mfcqzgxrhyv8/DJI_0001.MP4?dl=0)
NTSC
+1-1-1
DLOG
100ISO
60Shutter
ND8


2.7K/30FPS  (https://www.dropbox.com/s/6dp1ho0bhijfgcz/DJI_0002.MP4?dl=0)
NTSC
+1-1-1
FULL AUTO
DLOG
ND8



2017-9-18
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Alok93
lvl.1
Flight distance : 187392 ft
Sweden
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I'm gonna test flight tomorrow with different settings, anything I should try before flying?
2017-9-18
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gnirtS
First Officer
Flight distance : 5712575 ft
United Kingdom
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Seems a common QA issue with them.  Most likely the lens isnt exactly parallel to the sensor.  Mine is soft on the left to the extent i have to crop about 10% off the left edge for pictures.
2017-9-18
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Alok93
lvl.1
Flight distance : 187392 ft
Sweden
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It's the flickering and the noise I have to most problem with
2017-9-18
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Alok93
lvl.1
Flight distance : 187392 ft
Sweden
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Forgot to say, is this normal or should the image be better? Is there anything I can do or is the best option to send it in for repair?
2017-9-18
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Alok93
lvl.1
Flight distance : 187392 ft
Sweden
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Could a DJI moderator please respond?
2017-9-19
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DJI Thor
Administrator
Flight distance : 13602 ft
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What about resetting the camera settings? I had forwarded your video to the engineers to look into, will get back to you once I heard from them. Thanks for your patience.
2017-9-19
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Alok93
lvl.1
Flight distance : 187392 ft
Sweden
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I'm going to test fly now with default settings, resetting the camera settings. Thank you alot for the answer Thor.
2017-9-19
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Alok93
lvl.1
Flight distance : 187392 ft
Sweden
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https://www.dropbox.com/s/jksu6icrd49ijb8/fullauto.MP4?dl=0


Here we go, 2.7k Full auto with 0 0 0

You can clearly see that somethings really wrong with the video.

Thanks
2017-9-19
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CuaC
lvl.4
Flight distance : 369626 ft
Germany
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I sometimes notice a similar effect. I have noticed that if I click on the right side of the image when focusing then the whole image is properly focused, while if I click on the left side, sometimes the right corner gets off. Try the trick.
2017-9-19
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Alok93
lvl.1
Flight distance : 187392 ft
Sweden
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DJI Thor Posted at 2017-9-19 00:42
What about resetting the camera settings? I had forwarded your video to the engineers to look into, will get back to you once I heard from them. Thanks for your patience.

Any update Thor? =D
2017-9-25
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Ex Machina
First Officer
Flight distance : 1806362 ft
United States
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Fwiw I'm not seeing any appreciable difference between the right and left sides in focus in your last example vid (haven't looked at the first two). You would expect the center to be the sharpest and edges to be somewhat less so, but these seem reasonably consistent.

A good test to check for decentering is to hover in front of a well-lit brick wall, preferably with the sun at your back, carefully frame your shot so the Mavic is perpendicular to the wall, take a few pics and check those for corner and edge anomalies.

2017-9-25
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Alok93
lvl.1
Flight distance : 187392 ft
Sweden
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Can you see the extreme noise I have?
2017-9-26
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Alok93
lvl.1
Flight distance : 187392 ft
Sweden
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Flew some today, the videos are SO unusable ((
2017-9-26
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DJI_camera
DJI R&D Squad
Hong Kong
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Hi, I don't think that's a defective camera in terms of noise. Firstly please note that LOG footage increases dynamic range at the cost of visually increasing noise. Meanwhile, if you shoot complex scenes with very fine and randomly moving details, it is impossible to fit everything in the H.264 stream and some details are discarded by the encoder, which repeats every 8 frames. This may result in a flicking look.

Recently in a firmware update we slightly adjusted gamma which may induce a little bit difference in noise. Not sure if that's the tiny difference that you are looking at. If yes, switching to "vivid" color can do some help. More details below:
https://forum.dji.com/forum.php? ... &fromuid=502949
2017-9-27
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DJI Thor
Administrator
Flight distance : 13602 ft
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Hi, 15# is from our R&D department, please refer to his reply, thank you so much.
2017-9-27
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Underwater-0_0
New
Spain
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Hi, seems like I can't find anyone having similar issue as me... Today Mavic was recording good in the morning, all as usual. Did around 10 flights in total. In the evening I have this!!! OMG need to record tomorrow, was planning it for a month! WHAT I CAN POSSIBLY DO TO FIX THIS?
2017-10-14
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DJI Mindy
Administrator
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Underwater-0_0 Posted at 2017-10-14 12:05
Hi, seems like I can't find anyone having similar issue as me... Today Mavic was recording good in the morning, all as usual. Did around 10 flights in total. In the evening I have this!!! OMG need to record tomorrow, was planning it for a month! WHAT I CAN POSSIBLY DO TO FIX THIS? [view_image]

What problem did you encounter? May we have more details? Is that convenient to post the original footage here for further analysis?
2017-10-15
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