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iOS 11
3010 28 2017-9-19
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The Quadfather
lvl.4
Flight distance : 439026 ft
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Sweden
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Hi DJI,
Is GO 4 ready for iOS 11 on iPad mini/ iPhone?

Anyone have even got it already and tested it?


2017-9-19
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DJI Thor
Administrator
Flight distance : 13602 ft
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DJI GO 4 for iOS v4.1.10 has been released in phases. So some of the users might receive the update notice but some will not.
2017-9-19
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fallsilent
lvl.4
Flight distance : 336709 ft
Canada
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Go 4 works fine on iPad mini 4, iPad Air 2, and iPhone 7plus running iOS 11. I've had the public GM version of iOS 11 for about a week now and I've had no issues yet. I am however running v4.0.8 of Go 4 though.
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2017-9-19
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fans015d3523
lvl.3
Flight distance : 467799 ft
Spain
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Zero problems. DJI Go 4 IOS 4.0.6, firmware v01.03.400.
2017-9-20
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Mari
First Officer
Flight distance : 1308780 ft
Netherlands
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FW 01.04.0000, App 4.1.10, iOS 11... flew 3 batteries today... no complaints
2017-9-20
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WolfgangStiller
Second Officer
Flight distance : 599416 ft
United States
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Mari Posted at 2017-9-20 11:36
FW 01.04.0000, App 4.1.10, iOS 11... flew 3 batteries today... no complaints

Thanks!  Great--glad to know the latest of everything plays well together.
2017-9-20
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Ex Machina
First Officer
Flight distance : 1806362 ft
United States
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Mari Posted at 2017-9-20 11:36
FW 01.04.0000, App 4.1.10, iOS 11... flew 3 batteries today... no complaints

Which iOS device are you using?
2017-9-20
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calmari
lvl.3
Flight distance : 64944 ft
United Kingdom
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Mari Posted at 2017-9-20 11:36
FW 01.04.0000, App 4.1.10, iOS 11... flew 3 batteries today... no complaints

Same here. Didn't notice any differences. Quickshots worked well, didn't try Dynamic Home.
2017-9-20
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Krevvy
lvl.4
Flight distance : 77493 ft
United Kingdom
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Working fine here with both iPad mini 4 on iOS 11… and Google pixel XL android 8.0 (Oreo)
2017-9-20
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Sportbike_Pilot
Captain
Flight distance : 10400463 ft
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United States
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All good with my 7 Plus, with latest FW, no issues. Rebooted all three RC, AC and phone/app.
2017-9-20
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Mari
First Officer
Flight distance : 1308780 ft
Netherlands
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Ex Machina Posted at 2017-9-20 12:28
Which iOS device are you using?

iPad 4 Mini Wi-Fi...
2017-9-20
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SafariMan
Second Officer
Flight distance : 67703 ft
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Switzerland
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No problems with IOS 11 and DJI GO 4, I was using it since the beta 8 release. I have the GM installed now on an iPhone 6, a 7+ And an iPad Pro. I am still using DJI GO 4.1.5 on IOS and 4.1.3 on Android. My Mavic is on .0900 firmware
2017-9-20
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Ex Machina
First Officer
Flight distance : 1806362 ft
United States
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Mari Posted at 2017-9-20 21:11
iPad 4 Mini Wi-Fi...

Thanks. Still waiting to hear of success from an iPhone 7 user with the latest Go 4 version.
2017-9-21
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Papaulo.martins
lvl.2
Flight distance : 2141201 ft
Brazil
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Yes I have iphone 7 + and ipad mini 2 with ios 11 and it worked perfect, I made GO4 update as well
2017-9-21
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Horsesrear
lvl.2
Flight distance : 62927 ft
United States
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I have no problem with my iPad Mini4 and IOS 11
2017-9-21
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computman
lvl.1
Flight distance : 426194 ft
France
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Any official communication from DJI ? It can work perfectly but what about the DJI Care  and warranty ? Can DJI refuse to take in charge because of the version of iOS not validated ?

I see people complaning about the compatibility on other forum and Facebook communities

I'm bit scared to update my iPad mini4 to iOS 11
2017-9-22
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computman
lvl.1
Flight distance : 426194 ft
France
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Here one answer received from DJI support team

"With regards about your inquiry if the iOS 11 is compatible with DJI Go 4 App, well, as of this moment we do not have information from our engineer if this was compatible or being tested. We suggest to use our recommended device listed below:


So I will wait before upgrading my iOS device
2017-9-22
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Locoman
lvl.4
Flight distance : 748675 ft
United States
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computman Posted at 2017-9-22 05:06
Here one answer received from DJI support team

"With regards about your inquiry if the iOS 11 is compatible with DJI Go 4 App, well, as of this moment we do not have information from our engineer if this was compatible or being tested. We suggest to use our recommended device listed below:

This doesn't make any sense. DJI has issued GO 4 updates for both IOS and Android on there app sites. Just because DJI hasn't updated their own web site, should not mean that they don't support the apps they have released to the app sites.
when you click on the "get iOS app" it take you to the iTunes web site for GO 4.1.11 app. so just because they are behind in updating their web site comment, doesn't mean that they don't support they newer app. Even in the FW release notes, they are referencing the more current GO 4 app version, although they haven't commented on what they did to version 4.1.11 that was released only 3 days after 4.1.10.

But, that being said, you need to go with you are comfortable with. Most of the time there are down falls in rushing into using updated software before it has been really tested out. I know, I have bricked a computer or two doing just that. But so far I have been lucky (knock on wood) with the Mavic FW, GO 4 and iOS updates. I say a small prayer before taking off and a big Thank You, when it returns to home safely after each update.
2017-9-22
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HyLenz
Second Officer
Flight distance : 1848182 ft
United States
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No problems. iPhone 6S and iPad Mini wifi only, Both IOS 11, Go 4.1.11, Mavic and Controller on 1.04.00
2017-9-22
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Ex Machina
First Officer
Flight distance : 1806362 ft
United States
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Installed the latest app on my iPad Mini 2 running iOS11 and it connects to the Mavic running the latest firmware. Couldn't actually fly with it since I'm at home here in the DC RFZ, but fwiw. Need to fly this weekend so I'm still holding off on updating my AT&T iPhone 7 for now.
2017-9-22
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Bahnij
lvl.1
United States
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I upgraded my ipad mini 4 to IOS 11 and now I cannot get my DJI GO 4 app to work. See my earlier post.
2017-9-22
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Bahnij
lvl.1
United States
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Why does the DJI GO 4 app force me to sign into my account? I am now totally disconnected from my drone and controller without it. Can I use another app to be able to fly and use my Mavic Pro?
2017-9-22
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Jyunte
Second Officer
Flight distance : 2103150 ft
United States
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I upgraded my iPad Pro 10.5" tablet to iOS 11 two days ago. That upgrade process was horrible, but now it works as expected. The DJI Go app is the current release, as is the firmware on my Mavic. I flew today, put 3 batteries through it and it worked great. No complaints.
2017-9-22
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fansa69b583b
lvl.2
Flight distance : 562982 ft
Germany
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Bahnij Posted at 2017-9-22 15:12
Why does the DJI GO 4 app force me to sign into my account? I am now totally disconnected from my drone and controller without it. Can I use another app to be able to fly and use my Mavic Pro?

You need to sign into the app like the rest of us its not just an issue for you
2017-9-22
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fansa540213a
lvl.1
United States
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I'm having an issue with my iOS 11 iPhone 7 plus. Says gimbal is disconnected. Works completely fine with Android phones though. But I can't get any kind of transmission to my iPhone though the app anymore.
2017-9-22
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computman
lvl.1
Flight distance : 426194 ft
France
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Here another message from Twitter DJI support : Hi, Anis, thanks for contacting DJI Support. "Most users reported there is no problem after updating iOS 11. A few customer said the RC cannot connect to APP, we have suggested to refresh it via iTunes, still waiting for feedback, I would suggest to wait a moment until it gets stable, what do you think? "
2017-9-22
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lucasss________
New
Flight distance : 2710 ft
Spain
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Yes, I am using iOS 11 since June with the Mavic Pro and it's working well.
2017-9-23
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fans704f5c2e
lvl.1
Flight distance : 29865 ft
United States
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This morning I updated my iPhone 7 and iPad 2 to IOS 11. DJI GO app was also updated, to version 4.1.11. DJI GO on both iPhone and iPad. After launch there are new splash screeens, new ULA agreements, and permission to access photos and location, I am asked to log into my user account. Unfortunately the iPhone keyboard will not appear when you tap on the password field. I have re-entered my email address (successfully) but once again there is no way to enter my password. Deleted the DJI GO app several times, reinstalled from app store, same issue persists.  Does anyone know what might be going on? My last resort is now to restore my phone from a iTunes backup from earlier this month (in progress now), and prior to the IOS 11 update, along with whatever DJI GO app version is in that backup. Seems like a bad bug that would keep me out of the air with my Mavic...
2017-9-23
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H83
lvl.3
Flight distance : 18156 ft
United Kingdom
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fans704f5c2e Posted at 2017-9-23 17:00
This morning I updated my iPhone 7 and iPad 2 to IOS 11. DJI GO app was also updated, to version 4.1.11. DJI GO on both iPhone and iPad. After launch there are new splash screeens, new ULA agreements, and permission to access photos and location, I am asked to log into my user account. Unfortunately the iPhone keyboard will not appear when you tap on the password field. I have re-entered my email address (successfully) but once again there is no way to enter my password. Deleted the DJI GO app several times, reinstalled from app store, same issue persists.  Does anyone know what might be going on? My last resort is now to restore my phone from a iTunes backup from earlier this month (in progress now), and prior to the IOS 11 update, along with whatever DJI GO app version is in that backup. Seems like a bad bug that would keep me out of the air with my Mavic...

I’ve seen many people have this issue!, once I installed I had to log in and went through like any other login process I don’t understand why it would work for some and not others? But hope you sort it!
2017-9-23
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